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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7957 reviews)

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4.88

Based on 7,957 reviews, last reviewed 8th Jul 2026

49550% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Could never fault and alway polite excellent custome... Could never fault and alway polite excellent customer service nd always goes the extra miles to help Reviewed on: 8th July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7957)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great Company

First Response were brilliant with me helped me get finance for the right car for my family it’s a pleasure to have them and to speak with them help with anything legends to deal with Reviewed on: 22nd July 2022

Best Car Finance indeed.

Easy transaction... reasonable... no going around the bushes. awesome people... awesome service. Reviewed on: 22nd July 2022

Brilliant

Really helpful and was so quick and easy to apply. I feel safe in their hands Reviewed on: 22nd July 2022

Great company

Great company to go with and would recommend to anyone. Reviewed on: 22nd July 2022

Superb company to use

I couldn't fault them, they made everything so simple they even provide a list of car dealers they work with to make that choice easier. They deal direct with the dealership. The only thing that you need to do is test drive your car, they deal with everything else. Great company I would recommend this company to finance your next purchase. Reviewed on: 22nd July 2022

First Response

Having not had any finance in a number of years, the call handler was very nice. Wasn't judgemental of me when I was answering all the questions. First Response has tailored my repayments to suit exactly when my wages are going in. This is so helpful as I'm not tied to a date once a month. My call handler was very professional and I had a laugh with him as I wasn't always at home when he called. I didn't actually go for the first car that I applied for, but they were patient and waited with my approval until I found the right car for me Reviewed on: 22nd July 2022

Excellent company

This is my second term with the company excellent staff very helpful , always on hand to help with great rates I would recommend them to my friends and family at any time number one ,with me . thank you . Reviewed on: 22nd July 2022

Great all rounder

These guys are FAST at sorting your application! Telephoned them a few times as I wanted clarity, no wait time and very helpful and polite staff! Seem well run and on the ball. Interest rate was a bit higher than Id like but maybe thats me and a sign of the times! All in all a good all-rounder with no stress to drive away in my new car. Reviewed on: 22nd July 2022

Best car financing company in uk

Very helpful in all aspects of buying a car have used them in buying my last 4 cars no faults what so ever Reviewed on: 22nd July 2022

Absolutely amazing service!

From start to finish the whole process was so quick and simple and I was in my new car within days! They understand every single circumstance your dealing with in life. They take the time to ensure your feeling yourself. First Response Finance are brilliant and deserve a 10/10 from me. I would quite happily buy another car from First Response without a doubt! as it was genuinely my First Response and the best decision I made entering into an agreement with them. Brilliant customer service and brilliant conduct! Couldn’t be more grateful and happy that I’m actually involved in a company that cares. Reviewed on: 22nd July 2022

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