Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire
Read all reviews Write a review

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car Finance reviews (6928)

Could not possibly go any further to help

5
Great people more than happy to help nothing is to much trouble Reviewed on: 13th August 2021
Andy Barnett 's avatar
Andy Barnett

Would and have recommended

5
I don’t usually write reviews but on this occasion I felt it necessary to. I had very bad credit rating and this company alone has helped me to get my first car and a second one which is for me as a foster carer a necessity. Re payments are suitable for my income and they are always on hand for advice if I ever need it. All this and I’m building up a good rating to hopefully get a bigger and better car when I need one. Overall I can’t fault them and am happy to continue using them for a good while yet. Congratulations and keep up the great work. Reviewed on: 13th August 2021
Scott hansford's avatar
Scott hansford

Great company

5
I haven taken out a finance with first response quick response and surcha friendly customer care team. Always make sure that the customers are satisfied and always there to help when you struggle with your monthly payments. Can’t fault the company I can only recommend them Reviewed on: 13th August 2021
Armeekan Sornalingham's avatar
Armeekan Sornalingham

Excellent

5
Very helpful and friendly I needed a car desperately I didn’t have very good credit. They gave me what I needed. Would recommend to anyone. Reviewed on: 13th August 2021
lgutteridge618@gmail.com's avatar
[email protected]

Great, fast and very helpful

5
Used first response finance second time now they just get better and better each time very helpful very understanding and definitely will be using them again in the future Reviewed on: 13th August 2021
grantyjohnson1987@gmail.com's avatar
[email protected]

bike finance amazing company

5
this company is so helpful and is always willing to answer any questions you have and they will sort any problems you have Reviewed on: 13th August 2021
triston frodsham 's avatar
triston frodsham

Excellent and professional service

5
I had very little chance at car finance until i found First response finance, they were excellent and very professional while dealing with my application, they exceeded my expectations and would definitely recommend to anyone who thinks they wont be accepted for finance, absolutely outstanding professionalism from first response finance Reviewed on: 13th August 2021
Ben 's avatar
Ben

Amazing company

5
Outstanding customer service. Very helpful company. Reviewed on: 13th August 2021
nikolepaterson_x@yahoo.com's avatar
[email protected]

Amazing customer service

5
My car was written off first response helped me get back a new car back on the road with very little stress and couldn’t have been more helpful Reviewed on: 13th August 2021
Whitney Palmer's avatar
Whitney Palmer

You're made to feel part of a family rather than a number

5
Every member of staff I have spoken with has welcomes you as if your part of the family & not just a number in the system. I was even able to arrange my new finance direct with FRF with them before getting a new car. Reviewed on: 13th August 2021
Marian Graham's avatar
Marian Graham

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill