Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,115 reviews, last reviewed 26th Apr 2026
18000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy process Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026
Shelagh O's avatar
Shelagh O

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (7115)

Excellent

5
They really bent over backwards to help me Reviewed on: 13th August 2021
william forde's avatar
william forde

No nonsense finance

5
Very happy with my experience with first response I’ve used them more than once. Didn’t mess me about and even with no credit history sorted me out finance no problem. Staff are excellent and very friendly. Wouldn’t go anywhere else because they’ve gained my trust. Reviewed on: 13th August 2021
Kevin's avatar
Kevin

Friendly helpful Service

5
There to help you through every step Friendly happy staff that keep you updated with the progress of your finance through too the end when you pick up your keys..Happy Days Reviewed on: 13th August 2021
Dean Rice's avatar
Dean Rice

Amazing reliable service

5
First response were exceptional in the entire process Reviewed on: 13th August 2021
Georgia radley's avatar
Georgia radley

Very easygoing

5
Very easy and fare. Have never had an issue Reviewed on: 13th August 2021
Tara bloomer's avatar
Tara bloomer

Quick and easy finance

4
Quick and easy finance. Fast approval rate and very friendly service. Reviewed on: 13th August 2021
stuartkent87@sky.com's avatar
[email protected]

Car Finance Acceptance

5
First Response Finance were the only company who would accept my application. I have a poor credit rating and they were fair in their review of my finances to the offer they gave me. Flexible also as to choosing the best date for payments to go out of my account. Other companies from experience have not been anywhere near as flexible. They are fair and trustworthy. Reviewed on: 13th August 2021
David Brown's avatar
David Brown

Unbelievable

5
In today’s environment of poor customer service and willingness to accept mediocracy First Response Finance is a breath of fresh air… Outstanding customer service and an acceptance of individual unique circumstances I found this company to be responsive and helpful to my needs. They have completely changed my somewhat cynical impression of Finance. Have and will continue to recommend Reviewed on: 13th August 2021
Nicholas's avatar
Nicholas

Excellent service

5
Excellent finance company second time been with them and will continue to do so Reviewed on: 13th August 2021
Luke's avatar
Luke

Helpful and understanding

5
They took the time to listen to my story and help me out, it change my life and my me feel independent Reviewed on: 13th August 2021
Kelly's avatar
Kelly

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill