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First Response Finance: Car finance reviews

4.95
Based on 7,115 reviews, last reviewed 26th Apr 2026
18000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy process Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026
Shelagh O's avatar
Shelagh O

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7115)

Really helpful

5
They are always willing to help you out in all circumstances. I am a key worker they was amazing with things I needed to know Reviewed on: 13th August 2021

Easy to get

5
The company are very helpful and understanding they helped me alot when I was finding it hard to keep up with my payments they tried everything to keep me on track Reviewed on: 13th August 2021

Excellent service

5
My experience with this company was getting excellent had my car in one week from first applying highly recommended Reviewed on: 13th August 2021

Best finance company i have used.

5
Very easy and friendly to deal with. Will go that extra mile to help and will make sure that you are looked after. Best company i have used. 5* customer service. Highly recommended. Reviewed on: 13th August 2021

Easy to contact help clients out

5
They were the only company who gave me a chance after an ex partner messed up my credit. I am on my third car with them and have been haply with their customer service, quick payouts and quick answering of calls. They are a smaller company and don't offer large amounts so I'm only allowed a low finance price which always ends up with myself getting cars which don't last, this would be my only issue with them. Reviewed on: 13th August 2021

Helpful

5
Very helpful with getting me finance as i had poor credit rating Reviewed on: 13th August 2021

Very good

5
This company are absolutely brilliant Reviewed on: 13th August 2021

Very god serivce

5
Was extremely easy to set up and with my bad credit I never thought I would get finance. Reviewed on: 13th August 2021

Excellent service

5
Couldn’t fault first response finance customer service was so knowledgable and helpful. Will definitely use again in the future. Thank you Reviewed on: 13th August 2021

Responded to issues with car fast

5
Had issues with car purchase with dealer and first response acted on my behalf to rectify them very quickly Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review