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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Incredible

5
I struggled to get finance to help get me a car, untill I found out abit first response finance. They were amazingly friendly, understanding and incredibly helpful on the phone, and after that short phone call, within 20 minutes I was driving away in my new car, able to travel to work and haven't missed a payment. The repayments are very low and reasonable for the amount I have borrowed. Once again extremely happy with the level of service this company provides. Reviewed on: 13th August 2021

Amazing & understanding

5
After writing off my car and with bad credit on my name I began to struggle to find a vehicle and was close to losing my job as I needed this to work. FRF was absolutely fantastic and helped me in every way to assure I could afford a car within reason and not for me to be pressured into taking something I didn’t need. It took 2 days for all the processing for me to get the car I’ve wanted for a while and have been more than helpful. Reviewed on: 13th August 2021

Great service

5
First response finance have been great. I bought my first car on finance with them and found them fair, quick and easy to deal with. Really glad I went with them. Reviewed on: 13th August 2021

Excellent

5
I have been with first response finance for sometime now and can not fault there customer service they are always very helpful Reviewed on: 13th August 2021

They make your difficult plans very easy.

5
My experience with them has been excellent and very professional service. Reviewed on: 13th August 2021

Absolutely brilliant

5
The most easy and best finance company to use no hassle and no stress at all will be using them again most definitely Reviewed on: 13th August 2021

Excellent service and highly recommended

5
Had last 5 cars with company and would highly recommend to anyone Reviewed on: 13th August 2021

Excellent

5
Helped me get finance when no one else would great service. Reviewed on: 13th August 2021

1st Class

5
Service was outstanding when setting up my car finance. Any problems and customer services have been very helpful. Reviewed on: 13th August 2021

Good company

4
No problems and good customer service. Reviewed on: 13th August 2021

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