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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,115 reviews, last reviewed 26th Apr 2026
18000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy process Not much to tell. Requested finance and the decision was very quickly given. Simple and straightforward Reviewed on: 26th April 2026
Shelagh O's avatar
Shelagh O

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7115)

Straight forward. Easy as 123

5
Whole process completed via text and email. Payment made immediately Reviewed on: 13th August 2021
Phil Davis's avatar
Phil Davis

Excellent, fantastic service

5
I approached First Response Finance for my car finance, I had never had any sort of finance before so I was unsure about the whole process, quite worried about it. I had absolutely nothing to be worried about, they made me very at ease and the whole process was such a smooth run. I would highly recommend First Response Finance to anyone that is thinking about car finance. They staff could not be more helpful and they are so friendly. Reviewed on: 13th August 2021
K Hamikton's avatar
K Hamikton

Reasonable understanding lender

4
I’ve used this company to finance my vehicle twice they are very understanding & work well with their customers Reviewed on: 13th August 2021
sam13579@hotmail.com's avatar
[email protected]

very kind and helpful

5
I was tired of being denied car finance and only with a provisional licence it was just a no go area but with First response they came to my rescue. They thoroughly checked my finances to make sure I was really able to pay back for my loan. After sending all the documents they requested even with not so good credit score I was accepted. One thing I loved about First Response Finance is because I have a provisional licence they were very honest with how much I can spend on a car and really checked with me countless times if I was happy with the car itself. They were in touch throughout the whole process. They never gave me false hope. they are very genuine and helpful. Even as I build my credit and working on getting a full licence I will still use FRF, They are the best no doubt about it. Reviewed on: 13th August 2021
Petronella 's avatar
Petronella

Amazing customer service

5
Helped me out when I had nowhere to turn. Sorted me my finance and I got my car the next day. Customer service was amazing they never judged or anything and helped me through every stage Reviewed on: 13th August 2021
Kayleigh's avatar
Kayleigh

Finance

5
Great service and customer service Reviewed on: 13th August 2021
Joe Locke's avatar
Joe Locke

Quick efficient excellent

5
Used these on 2 seperate occasions & on both occasions had no issues whatsoever. Excellent customer services with a very good knowledge & the turn around from accepting my cars to collection was within 24 hours. Reviewed on: 13th August 2021
Blakey's avatar
Blakey

First response listen

5
First response listen to any issues you have and deal with them. Reviewed on: 13th August 2021
Maxine Edwards's avatar
Maxine Edwards

Amazing Service

5
Amazing Service from start to finish. Really took the time to understand my past situation and my future plan to improve things. The new car helped as well. Reviewed on: 13th August 2021
Scott Burrows's avatar
Scott Burrows

Fab and Friendly

5
The kindest friendliest people who changed my life with helping me gain my independence back and getting me a family car ! Customer service to the whole signing process was the easiest and simplest and someone was at the end of the phone if I needed them Reviewed on: 13th August 2021
Kirsty's avatar
Kirsty

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