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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Brilliant service

5
Brilliant service from these guys every step is explained. First class care will definitely use and recommend their services again Reviewed on: 13th August 2021
Alastair's avatar
Alastair

Great until a problem

1
Great company until you have a problem with the vehicle then they are of no help at all - leave you high and Dry and become overnight mechanics Reviewed on: 13th August 2021
Stacey Carter's avatar
Stacey Carter

Excellent finance company

5
They always helped when I need it and have friendly staff always a pleasure to deal with Reviewed on: 13th August 2021
Jamie Nicholls's avatar
Jamie Nicholls

Perfect company to deal with

5
I have had no issues each time I have called FRF. I have always had a friendly call handler and they have always made sure I am satisfied before ending the call. 100% recommend Reviewed on: 13th August 2021
Matthew Wright's avatar
Matthew Wright

Good product, good service.

4
I didn't have the best credit rating, but I didn't have the worst and FRF just ran through my personal situation, ran the numbers and offered my a good rate that allowed me to buy a good car to get me to work and look after my family. Clear, concise and pleasant throughout, a pleasure to work with. Reviewed on: 13th August 2021
Dave Morton's avatar
Dave Morton

I would highly recommend

5
From start to finish of the Purchase of my car they was so helpful and made sure I could pay the finance and not get myself into more debt they are very helpful and they make sure they give you a reasonable offer of repayments so you can afford to pay for it Reviewed on: 13th August 2021
Debra Slater's avatar
Debra Slater

Professional, personal, service

4
The ease and speed at which everything was organised, especially with an import vehicle was excellent. The fact that I can deal 1:1 without a call centre for a professional personal service sets them apart. Reviewed on: 13th August 2021
ALF's avatar
ALF

Great company to deal with

5
Definatly would use again very helpful in difficult times Reviewed on: 13th August 2021
James Trotter's avatar
James Trotter

Happy

5
Friendly fast service , easy to deal with Reviewed on: 13th August 2021
jazloweckyj@hotmail.co.uk's avatar
[email protected]

Fast,easy,transparent

5
One of the best companies iam used for car finance Reviewed on: 13th August 2021
Albinas Galinis's avatar
Albinas Galinis

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