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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Very helpful company !!

5
These people are so helpful and have everything sorted for u. Excellent customer service. Reviewed on: 13th August 2021
Emma's avatar
Emma

Great service

5
Always there to help whem i need them to answer any questions i might have Reviewed on: 13th August 2021
Rob M Layton's avatar
Rob M Layton

Above & beyond service

5
I'll keep it brief & to the point... FRF took in my application when my credit rating was rock bottom having never had credit or finance before, they were the only company that gave me a chance, I'm now on my 3rd vehicle with FRF & I honestly can't praise them enough, everyone I've ever spoken to has been 110% helpful, knowledgeable & completely there for me, if I've ever had a vehicle issue such as breakdown etc...FRF has been there offering help wether it be just another voice on the phone as guidance all the way to offering financial assistance to help with garage fees or even just follow up calls, they really do care about their customers & I've been with them for some time now & my view of financial companies in general since being with FRF now have a standard to live upto that I've yet to experience elsewhere Absolutely too company I wish them all the success that they deserve C.Sloan. Reviewed on: 13th August 2021
COSLO's avatar
COSLO

Very easy to set up, quick, hassle free

5
It was my first time getting a car on finance, i was nervous about how the whole experience would go. Turns out, it was made fairly straightforward with no problems. Reviewed on: 13th August 2021
Natasha's avatar
Natasha

Quick and easy

5
Quick and easy car finance, no problems in 3 years Reviewed on: 13th August 2021
angela Renshaw's avatar
angela Renshaw

Very happy customer

5
I needed finance, I wasn't accepted elsewhere due to previous struggles, I've been with first response finance now for a couple of years. They've always been helpful professional and understanding, I would 100% recommend using this company for your finance needs. Thanks guys Reviewed on: 13th August 2021
Connor Conroy's avatar
Connor Conroy

Great customer service

5
Very happy with independent finance transaction Reviewed on: 13th August 2021
lorraine wild's avatar
lorraine wild

Excellent service

5
From initial phonecall to sorting out paperwork to finally getting the keys to my vehicle. First response have excellent with there customer service and have kept me informed even after the purchase. Highly recommend Reviewed on: 13th August 2021
Vickjay's avatar
Vickjay

Excellent company

5
I have used this company before and had excellent service off them so went back for my latest car. They are very helpful and patient on the phone. They are courteous and very friendly and very professional. My family also use them and wouldn't use any body else. Reviewed on: 13th August 2021
Elaine Houghton's avatar
Elaine Houghton

Great service

5
Can’t fault this company ........ first class customer service Reviewed on: 13th August 2021
Lee's avatar
Lee

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