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First Response Finance: Car finance reviews

4.95
Based on 7,114 reviews, last reviewed 25th Apr 2026
17900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very easy, helpful and gets you in a new vehicle str... Very easy, helpful and gets you in a new vehicle straight away! Highly recommend! A+ Reviewed on: 25th April 2026
Mehmet S's avatar
Mehmet S

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7114)

A1

5
Fast and responsive service friendly service Reviewed on: 13th August 2021

Amazing company

5
Couldn’t get help for a new bike rang first Responce they accepted me been a customer now for few years. Some of my friends have been helped by them as well first rate company helpful friendly can’t recommend them enough Reviewed on: 13th August 2021

Excellent - real people!

5
At last - a finance company who understood my personal circumstances and made a decision based on their personal judgement rather than an algorithm. Very happy to recommend them.. Reviewed on: 13th August 2021

Top class Car Finance

5
Last year I had some bad luck and had to sell my car for a very small amount. I really need a car for my children and could not afford a cash lump sum to buy a decent car for my family. This is when I found out about First Response. They really helped me get an affordable priced car and the monthly payments suit me great, also I now have the the best car I have ever had. First response were so thorough and quick for their decision. I would highly recommend. Reviewed on: 13th August 2021

Amazing Company!!!

5
When no one wanted to help me purchase a car on finance due to my credit score being low. First response did the job! They made me feel at ease and really assured me that they can help me. Now I’m enjoying my new car and I’ll be forever grateful to this company for allowing me to drive the car I have now. Reviewed on: 13th August 2021

Great service A*

5
First Response were easy to deal with, answered any questions I had, we’re available at the end of the phone if I needed to call and overall gave an amazing service which enabled me to purchase the car I wanted. Everything was made clear from the start and customer service was top notch. Now as a customer I get monthly texts to let me know exactly when my payment will be going out my account ensuring a simple and easy transaction each month. Thank you First Response Finance. A+ service all round. Reviewed on: 13th August 2021

Amazing company

5
This company has been outstanding, due to my circumstances during COVID loosing work, they have been very understanding and never give me any hassle with being behind on payments helping and supporting me in every way possible. Reviewed on: 13th August 2021

Good communication

5
Let me pick what day to pay and if wanted weekly or monthly and there if you need to talk about your finance with them Reviewed on: 13th August 2021

Exemplary service

5
A finance company that does not punish based on your past, this is a finance company that only looks to the future, Reviewed on: 13th August 2021

Straight forward. Easy as 123

5
Whole process completed via text and email. Payment made immediately Reviewed on: 13th August 2021

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