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First Response Finance: Car Finance reviews

4.95
Based on 6,925 reviews, last reviewed 23rd Jul 2025
32% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6925)

Amazing customer service

5
Very easy reliable service second to none Reviewed on: 13th August 2021

Excellent customer service

5
Couldn’t do enough for me to find the right car with my budget Reviewed on: 13th August 2021

Best about

5
So I needed a car and first response where there to get me the 1 I loved very helpful and very pleasant and good deal and if I ave any problems just givr them q ring and they help me out wud defo recommended them well pleased Reviewed on: 13th August 2021

Car finance

5
I would recommend first response car finance because they are very helpful from the start . It only takes a couple off hours too get an answer as to how much you can lend to finance you getting a car they also can give you lists of reputable company’s to get your vehicle from . They are able to sort a reasonable rate to pay back the finance . Every time you phone them their staff take the time to listen to you if you have any issues . I find them very helpful in every way . I would recommend them to my family and friends . Reviewed on: 13th August 2021

Best company

5
Best company I have used friendly service very easy to use and love the app makes everything so much easier Reviewed on: 13th August 2021

Excellent

5
First class service. The process was so quick and easy. The staff are experienced and fully informed and so helpful. Always get an immediate response, no waiting around. Brilliant company to deal with and highly recommend Reviewed on: 13th August 2021

Great experience

5
Very quick service, finance package fully explained and after care excellent Reviewed on: 13th August 2021

Very helpful company !!

5
These people are so helpful and have everything sorted for u. Excellent customer service. Reviewed on: 13th August 2021

Great service

5
Always there to help whem i need them to answer any questions i might have Reviewed on: 13th August 2021

Above & beyond service

5
I'll keep it brief & to the point... FRF took in my application when my credit rating was rock bottom having never had credit or finance before, they were the only company that gave me a chance, I'm now on my 3rd vehicle with FRF & I honestly can't praise them enough, everyone I've ever spoken to has been 110% helpful, knowledgeable & completely there for me, if I've ever had a vehicle issue such as breakdown etc...FRF has been there offering help wether it be just another voice on the phone as guidance all the way to offering financial assistance to help with garage fees or even just follow up calls, they really do care about their customers & I've been with them for some time now & my view of financial companies in general since being with FRF now have a standard to live upto that I've yet to experience elsewhere Absolutely too company I wish them all the success that they deserve C.Sloan. Reviewed on: 13th August 2021

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