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First Response Finance: Car finance reviews

4.95
Based on 7,114 reviews, last reviewed 25th Apr 2026
17900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Very easy, helpful and gets you in a new vehicle str... Very easy, helpful and gets you in a new vehicle straight away! Highly recommend! A+ Reviewed on: 25th April 2026
Mehmet S's avatar
Mehmet S

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7114)

Changed my life

5
I have 3 kids, two are Austistic. I really needed a car, and First Response provided me with the car finance I needed when no one else would. I was able to attend appointments etc, and to be honest, I'll always be grateful for that help at that time Reviewed on: 13th August 2021

The best company finance in the uk

5
efficient and fast work, i can recommend this company for everyone Reviewed on: 13th August 2021

Amazing & Friendly

5
Without first finance, I wouldn’t have been able to get to work as a phlebotomist with the NHS. I am in an IVA & no other company would even acknowledge that I needed a part exchange ASAP as my old car needed expensive work done on it which I couldn’t afford. The team were so friendly & helpful and actually listened to me. Great company & would highly recommend to anyone. Reviewed on: 13th August 2021

This company has been brilliant!

5
This company has been brilliant from the beginning, always there to help, even the online account is a bonus to keep track on payments, would high recommend! Thankyou for helping us when we needed it the most! Reviewed on: 13th August 2021

Fantastic company, very helpful and friendly

5
Had 3 cars on finance with first response, everything has been sorted quickly, explained all payments. All staff are very friendly Reviewed on: 13th August 2021

So patient and friendly

5
Absolute great service I finance my bike from them and they was supportive through out the whole time even when I paid off in full 18 months early Reviewed on: 13th August 2021

Really helpful and supportive finance company

5
I never thought I could get finance no working and being a carer to my disabled son but that all changed when I came across First response finance. They talked me through the process and answered any questions I had. They have worked with me to make sure that my finance payments fall to suit my income. First response finance will definitely be the company I recommend to friends and family looking to finance a new car! Reviewed on: 13th August 2021

Fantastic service throughout

5
Fantastic service throughout the process off applying for finance. First time I have had finance and felt at ease and everything was explained brilliantly Reviewed on: 13th August 2021

Highly recommended

5
Highly recommend this finance company, friendly, polite and helpful customer service team. Quick and easy decision making. Finance was dealt with quickly. Have used this company many times over the years. Reviewed on: 13th August 2021

Excellent

5
Very quick, excellent in every way Reviewed on: 13th August 2021

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