Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car Finance reviews (6928)

Amazing! 100%

5
Helped me with a new car during lockdown I could have got one without them thank you Reviewed on: 13th August 2021

Awesome!!!

5
Very friendly, excellent customer service, really listened to me when I explained my situation. Recommended them to friends also in a similar position, and First response were able to help them to Reviewed on: 13th August 2021

Great Service

5
They were excellent with my finance for my car even after I had a bad crash and had to finance a new one they were on the ball had a new car in a matter of days with no hassle. Reviewed on: 13th August 2021

Amazing

5
An amazing company to work with, each step in their process was made clear and easy to understand with no hidden secrets. highly recommend. Reviewed on: 13th August 2021

Spectacular service

5
Amazing service second to none, minimal hassle and just simply worth doing! Highly recommend Reviewed on: 13th August 2021

I never thought I could get help

5
I was in need of a new car I was always buying cheap runarounds and the last one broke down leaving me stranded in the middle of Crewe with 3 children and I thought enough was enough. My credit has never been very good so didn’t hold out much hope. I called, made a face to face appointment , chose my car, got approved and drove away the same day!!!!! They were sticking their necks out to get me a good deal and I am still living my car. Big thanks to first response finance Reviewed on: 13th August 2021

Great company

5
Easy to deal with! Excellent customer service and a friendly company. Reviewed on: 13th August 2021

Excellent service

5
Perfect customer service and excellent service highly recommended Reviewed on: 13th August 2021

the best one i've used in a decade.

5
Very fair pricing, was no bother applying and was fast too, never had any problems.. (unlike others i could mention), always friendly on the phone...all in all a very pleased customer. Reviewed on: 13th August 2021

Easy and affordable.

5
I found First Response easy to set up and deal with. The price I got was also fair and affordable. Reviewed on: 13th August 2021

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review