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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Spot on service

5
Nothing was any bother. Finance sorted and new car in no time at all. Reviewed on: 13th August 2021

Excellent choice for car finance

5
The advisors for first response are amazing, they are very reassuring and find a suitable payment plan to suit your needs. Have to say they were the best company to listen to any financial problems due to covid and people being furloughed. Will use again and highly recommend to anyone in need!! Thank you Reviewed on: 13th August 2021

Excellent company.

5
Very good company to finance with! Excellent customer service and no problems what so ever! Reviewed on: 13th August 2021

Excellent customer service

5
I had given up hope of getting finance when I chanced upon a First Response Finance advert online. They were brilliant. I had a car within a week even with my awful credit history. I would recommend to anyone with or without a dodgy credit score. Reviewed on: 13th August 2021

Excellent

5
Amazing customer service, helped me through the whole process Will definitely be recommending them Reviewed on: 13th August 2021

Brilliant company

5
Gave me a great deal for my car finance. Great communication, helpful,friendly staff. Reviewed on: 13th August 2021

Just Amazing!!

5
So professional with a great customer service team. The process was so easy, can’t recommend enough! Reviewed on: 13th August 2021

Amazing service

5
Professional and good prices happy to finance with them again Reviewed on: 13th August 2021

Amazing

5
Amazing service, helped me to buy my very first Mercedes and nothing was to much to ask can thanks the guys enough!!! Reviewed on: 13th August 2021

Second Time User. Same GREAT service

5
The service is and has always been very simple from the end users perspective but having sat in the showroom with the dealers waiting for payment it’s a great service for them also. Swift payment and courteous team. On my second use of their products I was offered finance again but the repayment was a little high. I challenged back politely outlining zero late or missed payments over nearly three years and they moved the payment to a better rate which sealed the business. They listened and this stopped me shopping elsewhere. Always polite people on the other end of the phone and made me feel like a human being not a sun prime customer. Reviewed on: 13th August 2021

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