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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very good company to be with for finance

Always helped me out have been with then for quite a few years and always used them all the time, Reviewed on: 17th August 2021

Amazing company

I never thought I'd be able to get credit for a car. First response fiance talked ne through the process and believed in me. This in turn helped me to get a new car for my family Reviewed on: 17th August 2021

Great experience

I was approved for an amount less than what is normally accepted and with less-than-perfect financial situation. Their website is clear and easy to use; I got my account set up quickly and it allowed me to adjust my payment amounts to suit me. I could even set it to take the payments on a four-weekly basis on my payday rather than the same date each month, which makes my budgeting much easier. Reviewed on: 17th August 2021

Excellent service

Been using first response for over 15 years for cars and motorbikes. Quick and easy application and payments made to garage within minutes. Reviewed on: 17th August 2021

Organised and hassle free service

Friendly polite staff who know exactly what they are talking about which makes the whole experience hassle free Reviewed on: 17th August 2021

Brilliant

Love the speed of this company ,always willing to help no matter what Reviewed on: 17th August 2021

Amazing

Very helpful very good customer service Very happy these guys was here for me As a disabled person and not working Due to illness I could not get out I’m having a real bad year with Covid I was so happy that I can get a car to get around to see my family and have a life again thank you so much first response Reviewed on: 17th August 2021

Amazing and reliable

Excellent communication ..and very reliable and helpful Reviewed on: 16th August 2021

Great service

Great service my second car loan from this company never had any problems. Reviewed on: 16th August 2021

Fantastic company to go for always helpful

When I bought my first car it wasn’t good and first response was amazing out standing experience Reviewed on: 16th August 2021

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