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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Great company easy online account

5
Brilliant company been them for about 20 years Reviewed on: 13th August 2021

Amazing

5
Great experience with first response will definitely keep getting finance with all my cars through these Reviewed on: 13th August 2021

Great service

5
I tried other finance companies and was not getting anywhere. I subsequently contacted first response and they had a fantastic friendly, professional service and I was accepted immediately and collected my car within a couple of days without any hassle. Well done and keep up the good work Reviewed on: 13th August 2021

Great company

5
Excellent company to deal. Instant decision Great communication. Very friendly Reviewed on: 13th August 2021

Have been extremely helpful

5
I took out finance on my first car which ended up having major problems. First response got me Out of that and was able to put on a new vehicle with no fuss. Single mum of 3 I depend on my vehicle so thank you Reviewed on: 13th August 2021

Great service

5
This was the best service and really easy to use the person I spoke to took Me through everything I needed to know and took everything in to consideration Reviewed on: 13th August 2021

Excellent service

5
Very easy company to work with...had everything sorted and signed within 1.5 hours. That was 1.5 years ago and since then any financial problems I have came across personally first response have been more than accommodating and more than willing to help Reviewed on: 13th August 2021

Outstanding service

5
Having been with First Response Finance for nearly 10 years now, I wouldnt go anywhere else for car finance. The saying goes people buy people, this is very true here, always on hand to help. I cannot fault them. Reviewed on: 13th August 2021

Quick, fast, simple

5
Inhave had many finances or cars and bikes but the easiest, fastes and simplest one that i have dealt with is first reponse finance where they put customers first and when there are issues, they will work with the customer to get solutions that support both customer and their business. Excellent service every time. Reviewed on: 13th August 2021

First response finance

5
Cared about not putting customers financially difficulties. Shows trust in bad credit history customers. Reviewed on: 13th August 2021

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