Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,809 reviews, last reviewed 25th Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Very helpful and good to communicate with Very helpful and good to communicate with Reviewed on: 25th June 2026
Leslie d's avatar
Leslie d

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (7809)

Amazing

5
Very helpful very good customer service Very happy these guys was here for me As a disabled person and not working Due to illness I could not get out I’m having a real bad year with Covid I was so happy that I can get a car to get around to see my family and have a life again thank you so much first response Reviewed on: 17th August 2021
Leanda Vella's avatar
Leanda Vella

Amazing and reliable

5
Excellent communication ..and very reliable and helpful Reviewed on: 16th August 2021
Natalie's avatar
Natalie

Great service

5
Great service my second car loan from this company never had any problems. Reviewed on: 16th August 2021
Kezza's avatar
Kezza

Fantastic company to go for always helpful

5
When I bought my first car it wasn’t good and first response was amazing out standing experience Reviewed on: 16th August 2021
Thomas's avatar
Thomas

Car credit

5
First time I have used them and will be using them again so helpful Reviewed on: 16th August 2021
Brett Denham's avatar
Brett Denham

Customer friendly and informative

5
I've used frf twice and it's because they are able to adapt to my needs if they changed eg. At the start of the pandemic I was able to change my payment schedule without any hassle. They notify a week or so before a payment is due to be taken out. Reviewed on: 16th August 2021
Damon Kumi's avatar
Damon Kumi

brilliant client relations and customer service standards

5
fast accurate and detailed services easy to manoeuvre paperwork via online portals saving time around my busy work and family life. Reviewed on: 16th August 2021
james_ kyler_'s avatar
james_ kyler_

Excellent and Friendly

5
First Response Finance have always handled my phone calls with a high level of friendliness, care and support, the website layout is very user friendly and it clearly details everything, I'm thankful for FRF for helping me get on the road. Reviewed on: 16th August 2021
Declan Smith's avatar
Declan Smith

Car finance

5
Used for years now very helpful and easy to deal with, I had a car with them and it got wrote off, but they very quickly managed to get me back on the road again definitely would recommend. Reviewed on: 16th August 2021
Camf's avatar
Camf

Okay until you get ripped off

1
We're fine to deal with until they told me to fight for a refund then took a huff, dont use unless you wanna accept youv been bumped Reviewed on: 16th August 2021
Christopher Mccreadie's avatar
Christopher Mccreadie

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill