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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing

5
Absolutely brilliant company, very professional and friendly staff...100% recommended Reviewed on: 13th August 2021
Phillip Lee's avatar
Phillip Lee

Best finance company

5
Always on hand with advice and help when needed or if struggling with financial obligations Reviewed on: 13th August 2021
Mark Graham's avatar
Mark Graham

Fantastic company

5
Excellent people to deal with highly recommended Reviewed on: 13th August 2021
Kevin Owen 's avatar
Kevin Owen

no messing

5
Got job dune in Hrs Thank you to them Reviewed on: 13th August 2021
jim spooner's avatar
jim spooner

Hard Times

5
My Van broke down , needed a car looked online for a car ,found a car wanted the car searched for a company who "would" finance the car could not find anyone as the car had gone through depreciation , I contacted the garage ,who then put me onto First Response Finance who got me into the car i wanted, done all the necessary paper work, job done driving the car i wanted ,& i was not advised or forced to find a younger model to force more money out of my pocket they very much considered my affordability ! They simply accepted my choices ! Thankyou Now as time as gone by i have fallen into difficulties unable to afford the car at the present moment due to ill health these guys at first response still continue to help those that need it , I very much appreciate there efforts & continued support ! Thankyou Jaelia Price First Response Customer Reviewed on: 13th August 2021
Jaelia Price's avatar
Jaelia Price

Great customer service

5
Customer service are always helpful Reviewed on: 13th August 2021
Stevie 's avatar
Stevie

Would not recommend

1
To sum it up, had an issue with the car, went with the advise of 1st response, garage tampered with car, got told by 1st response I shouldn't have done what they advised me, took advise from trading standards, 1st response told me they were wrong, ultimately went with garages side. Throughout it was clear the staff didn't read the notes. When I got the car back it was missing the spare tyre and badge. It effected me a lot which is why I didn't take it further. Further mental health training needed. Reviewed on: 13th August 2021
Matt's avatar
Matt

Brilliant company

5
Friendly and approachable company. Have time to help you out, and advise on best solution for you. This is my second time Iain game them and I referred family members to them! No hassle at all. Great company! Reviewed on: 13th August 2021
dianestevenson1411@icloud.com's avatar
[email protected]

Great customer service

5
When others had declined my finance application first response accepted me, always found the staff helpful and knowledgeable and will use them next time I need car finance. Reviewed on: 13th August 2021
Chris s 's avatar
Chris s

Brilliant

5
The service I got from First response finance was amazing. They helped me get car finance when I was refused elsewhere. I was talked through the whole process, it was simple & very quick. I would definitely use them again for future car finance. They are also on hand to discuss any vehicle issues. Reviewed on: 13th August 2021
Tara Thomas's avatar
Tara Thomas

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