Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7126 reviews)

View other First Response Finance products

4.95

Based on 7,126 reviews, last reviewed 27th Apr 2026

19000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Being refused from other companies first response wa... Being refused from other companies first response was the only one that was able to offer me the finance they are very thoughtful to your circumstanc... Read more Reviewed on: 27th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7126)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Perfect company to deal with

I have had no issues each time I have called FRF. I have always had a friendly call handler and they have always made sure I am satisfied before ending the call. 100% recommend Reviewed on: 13th August 2021

Good product, good service.

I didn't have the best credit rating, but I didn't have the worst and FRF just ran through my personal situation, ran the numbers and offered my a good rate that allowed me to buy a good car to get me to work and look after my family. Clear, concise and pleasant throughout, a pleasure to work with. Reviewed on: 13th August 2021

I would highly recommend

From start to finish of the Purchase of my car they was so helpful and made sure I could pay the finance and not get myself into more debt they are very helpful and they make sure they give you a reasonable offer of repayments so you can afford to pay for it Reviewed on: 13th August 2021

Professional, personal, service

The ease and speed at which everything was organised, especially with an import vehicle was excellent. The fact that I can deal 1:1 without a call centre for a professional personal service sets them apart. Reviewed on: 13th August 2021

Great company to deal with

Definatly would use again very helpful in difficult times Reviewed on: 13th August 2021

Happy

Friendly fast service , easy to deal with Reviewed on: 13th August 2021

Fast,easy,transparent

One of the best companies iam used for car finance Reviewed on: 13th August 2021

Incredible

I struggled to get finance to help get me a car, untill I found out abit first response finance. They were amazingly friendly, understanding and incredibly helpful on the phone, and after that short phone call, within 20 minutes I was driving away in my new car, able to travel to work and haven't missed a payment. The repayments are very low and reasonable for the amount I have borrowed. Once again extremely happy with the level of service this company provides. Reviewed on: 13th August 2021

Amazing & understanding

After writing off my car and with bad credit on my name I began to struggle to find a vehicle and was close to losing my job as I needed this to work. FRF was absolutely fantastic and helped me in every way to assure I could afford a car within reason and not for me to be pressured into taking something I didn’t need. It took 2 days for all the processing for me to get the car I’ve wanted for a while and have been more than helpful. Reviewed on: 13th August 2021

Great service

First response finance have been great. I bought my first car on finance with them and found them fair, quick and easy to deal with. Really glad I went with them. Reviewed on: 13th August 2021

Alternative products

Car Finance
from RateSetter 4.96 from 308 reviews
Motor finance
from Tandem 5.00 from 6 reviews
Car Finance
from Creditplus 4.94 from 34 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub