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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Always helpful

Helpful and understanding, willing to listen and help resolve issues, helped me with getting a car but I had issues with the seller and the advisor from first response finance called the seller and resolved the issues, a god send when your a single female with no knowledge of the car industry and not confident in resolving those sorts of issues. Reviewed on: 13th August 2021

Motorcycle finance

I have been using this company for years now, you can always depend on them they are here to help. Looked for a motorbike give them a ring and literally two hours later the bike was mine. Now that's good customer service!!!. Reviewed on: 13th August 2021

Treated like a human!

I am indebted to this company. Like many I have had issues in my past with finances. I was not inly accepted for the finance which helped me keep my job, but I also was treated like a human. Like many company's you can feel like looked down on or assumed you won't pass. I was only ever supported and felt really respected. I would use this company if needed to 100% recommend to everyone in any financial status! Reviewed on: 13th August 2021

Total satisfaction

So easy and helpful their customer focus is on point always out to help the customer Reviewed on: 13th August 2021

Excellent

Easy to apply and grateful for the help! Reviewed on: 13th August 2021

Very helpful and easy to apply

Explained everything clearly and the lady was very helpful Reviewed on: 13th August 2021

Car finance

Very helpful with reduced payments during furlough. Amazing offers when I refinanced my new car Reviewed on: 13th August 2021

Excellent Company

Brilliant customer service and outstanding service. Reviewed on: 13th August 2021

Great company for finance

I would definitely recommend taking out finance with first response finance. I don't normally like to do finance but with first response, you get good rates and if you are late for any reason with a payment they are more than accommodating that you may think there is no extra charges for late payments and the telephone staff are very friendly aswel as being helpful with all my needs. So I would definitely recommend to anybody looking to get finance. Reviewed on: 13th August 2021

Quick simple

Easy to apply for those who find hard getting finance for a new car great customer service very helpful staff with all your enquiries Reviewed on: 13th August 2021

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