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First Response Finance: Car finance reviews

4.95
Based on 7,126 reviews, last reviewed 27th Apr 2026
19000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Being refused from other companies first response wa... Being refused from other companies first response was the only one that was able to offer me the finance they are very thoughtful to your circumstanc... Read more Reviewed on: 27th April 2026
Anita R's avatar
Anita R

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7126)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent

5
I have been with first response finance for sometime now and can not fault there customer service they are always very helpful Reviewed on: 13th August 2021

They make your difficult plans very easy.

5
My experience with them has been excellent and very professional service. Reviewed on: 13th August 2021

Absolutely brilliant

5
The most easy and best finance company to use no hassle and no stress at all will be using them again most definitely Reviewed on: 13th August 2021

Excellent service and highly recommended

5
Had last 5 cars with company and would highly recommend to anyone Reviewed on: 13th August 2021

Excellent

5
Helped me get finance when no one else would great service. Reviewed on: 13th August 2021

1st Class

5
Service was outstanding when setting up my car finance. Any problems and customer services have been very helpful. Reviewed on: 13th August 2021

Good company

4
No problems and good customer service. Reviewed on: 13th August 2021

Could not possibly go any further to help

5
Great people more than happy to help nothing is to much trouble Reviewed on: 13th August 2021

Would and have recommended

5
I don’t usually write reviews but on this occasion I felt it necessary to. I had very bad credit rating and this company alone has helped me to get my first car and a second one which is for me as a foster carer a necessity. Re payments are suitable for my income and they are always on hand for advice if I ever need it. All this and I’m building up a good rating to hopefully get a bigger and better car when I need one. Overall I can’t fault them and am happy to continue using them for a good while yet. Congratulations and keep up the great work. Reviewed on: 13th August 2021

Great company

5
I haven taken out a finance with first response quick response and surcha friendly customer care team. Always make sure that the customers are satisfied and always there to help when you struggle with your monthly payments. Can’t fault the company I can only recommend them Reviewed on: 13th August 2021