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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,221 reviews, last reviewed 29th Apr 2026
28500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Vehicle Finance I’ve financed many vehicles through First Response and always found them to be extremely helpful and considerate. Reviewed on: 29th April 2026
Peter Cowburn's avatar
Peter Cowburn

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7221)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024
Jamie fetter 's avatar
Jamie fetter

Amazing

5
Amazing service, helped me to buy my very first Mercedes and nothing was to much to ask can thanks the guys enough!!! Reviewed on: 13th August 2021
Darryl 's avatar
Darryl

Second Time User. Same GREAT service

5
The service is and has always been very simple from the end users perspective but having sat in the showroom with the dealers waiting for payment it’s a great service for them also. Swift payment and courteous team. On my second use of their products I was offered finance again but the repayment was a little high. I challenged back politely outlining zero late or missed payments over nearly three years and they moved the payment to a better rate which sealed the business. They listened and this stopped me shopping elsewhere. Always polite people on the other end of the phone and made me feel like a human being not a sun prime customer. Reviewed on: 13th August 2021
Gareth Rogers's avatar
Gareth Rogers

Amazing! 100%

5
Helped me with a new car during lockdown I could have got one without them thank you Reviewed on: 13th August 2021
Vicky Clarke 's avatar
Vicky Clarke

Awesome!!!

5
Very friendly, excellent customer service, really listened to me when I explained my situation. Recommended them to friends also in a similar position, and First response were able to help them to Reviewed on: 13th August 2021
Deborah's avatar
Deborah

Great Service

5
They were excellent with my finance for my car even after I had a bad crash and had to finance a new one they were on the ball had a new car in a matter of days with no hassle. Reviewed on: 13th August 2021
Debbie Jones's avatar
Debbie Jones

Amazing

5
An amazing company to work with, each step in their process was made clear and easy to understand with no hidden secrets. highly recommend. Reviewed on: 13th August 2021
Jonathan Wright's avatar
Jonathan Wright

Spectacular service

5
Amazing service second to none, minimal hassle and just simply worth doing! Highly recommend Reviewed on: 13th August 2021
TylerMorgan's avatar
TylerMorgan

I never thought I could get help

5
I was in need of a new car I was always buying cheap runarounds and the last one broke down leaving me stranded in the middle of Crewe with 3 children and I thought enough was enough. My credit has never been very good so didn’t hold out much hope. I called, made a face to face appointment , chose my car, got approved and drove away the same day!!!!! They were sticking their necks out to get me a good deal and I am still living my car. Big thanks to first response finance Reviewed on: 13th August 2021
Donna's avatar
Donna

Great company

5
Easy to deal with! Excellent customer service and a friendly company. Reviewed on: 13th August 2021
Rhys 's avatar
Rhys

Excellent service

5
Perfect customer service and excellent service highly recommended Reviewed on: 13th August 2021
Scott johnson's avatar
Scott johnson

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