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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great Interactions..

5
As a financially recovering divorcee, Frist Response Credit were my first choice for credit when I needed a reliable, newer car for work. With their help I was able to buy my car of choice at a great price. All work affordable repayments over a sensible period of time given the car. Reviewed on: 13th August 2021

Great service

5
Struggled to finance in the passed but they were really good, service excellent and now on my second car through them Reviewed on: 13th August 2021

Covid car

5
I had to urgently get a car to continue work during covid, first response had everything sorted and with the car dealership within 3 day, I was driving my car away 4 days after my application, all contactless and throughly efficient Reviewed on: 13th August 2021

Brilliant

5
Amazing service quick & easy Applied in the morning all done by the afternoon Will definitely use again when buying a new car Reviewed on: 13th August 2021

Car finance

5
Great company with very competitive prices. Easy to deal with and always available to help. Reviewed on: 13th August 2021

Helpful and friendly

5
After Ill health my financial situation took a huge hit and left me with credit issues. First direct were amazing in helping me fund a needed car upgrade when others wouldn’t! The staff were fantastic and made me feel human unlike other finance companies. Thank you first response you were amazing! Reviewed on: 13th August 2021

If you been turned down by the rest, come and join the best.

5
I purchase a car, though FIRST RESPONSE FINANCE The only finance firm who would help me out In my time of need. They help me though all the steps along the way. Offered me 3 different payments. To help my budget. A truly professional firm, with highly qualified professionals. Reviewed on: 13th August 2021

Really helpful and honest company!

5
I have used first response for a number of years, even moved house, changed vehicle, changed job and never a complication. You speak to a real person. Who is friendly and down to earth, they tell you the truth and they got me a better rate for my loyalty and lent me more than before. It’s nice to have a finance company reward loyalty and tell you the truth - not just what will get them the most commission! Reviewed on: 13th August 2021

First response are first class

5
I have had car finance from first response twice now. They are extremely helpful, polite and respectful. They listen to you and help you get the best at a price you can afford. I recommend them to everyone and my daughter uses them now as well. I can’t say enough good things about them and definitely don’t have anything bad to say. Amazing people. Reviewed on: 13th August 2021

Fantastic company !

5
This company is superb ! Easy and pleasant , quick and very informative. commmunication is great ! Would highly recommend without a doubt , would not want to deal with any other company only first response . First time using them and they were very accommodating, Reviewed on: 13th August 2021