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First Response Finance: Car Finance reviews

View other First Response Finance products
4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
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Claire
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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Helpful from start to end

5
Very good company helped me get my car when alot of the main dealerships wouldn't accept me for finance and gave no reason this company went through everything and made sure I had the best deal possible for me Reviewed on: 13th August 2021
Tristanleecampbell's avatar
Tristanleecampbell

Amazing understanding customer service

5
Took time to explain everything excepted me with no credit score as thus would be my first loan for anything nice staff and quickly get things sorted Reviewed on: 13th August 2021
jenny Morris's avatar
jenny Morris

Very helpful and supportive

5
I would highly recommend, friendly and helpful Reviewed on: 13th August 2021
Nick Hartigan's avatar
Nick Hartigan

Fast & efficient service

5
From start to finish the process of applying, approval to payout was incredibly smooth and easy. Each step was explained and completed quickly. They were honest and transparent in all their communications and they made sure to safeguard the customer in the buying process in regards to purchasing from a third party car sales company. Reviewed on: 13th August 2021
Lindsey's avatar
Lindsey

Excellent

5
Absolutely fantastic company always helps Reviewed on: 13th August 2021
Beckilloyd@outlook.com's avatar
[email protected]

Fantastic Customer Care

5
For my first car I’ve ever bought I had to finance, it was a Mondeo 2010. The quotation I did online was super fast and easy to understand, then as all the paper work was going through I had made a few mistakes, I was asked to call and their team guided me through every mistake I had made in a polite, respectful and professional manner, great customer care, I left the phone call feeling safe and happy! 10/10 Reviewed on: 13th August 2021
Ashleigh Barlow's avatar
Ashleigh Barlow

Such an easy process

5
Very straight forward friendly staff made the whole process very easy from beginning to end. I had bad credit and needed a car for work these guys saved my life can’t thank you enough Reviewed on: 13th August 2021
Lezred's avatar
Lezred

Perfect for what I needed

5
First response we’re quick and easy to deal with and get when I bought my car and any problems I’ve had, they’ve been fast at resolving Reviewed on: 13th August 2021
Michael's avatar
Michael

Great service for people who have less than perfect credit

4
Very fair company with polite and knowledgeable staff, a pleasure to deal with and allowed me to get a new, safer car for work and driving the kids Reviewed on: 13th August 2021
aisawithey@live.com's avatar
[email protected]

Simple the best

5
The customer service was great good people working for the company will do business with them again Reviewed on: 13th August 2021
Cypio Cypio's avatar
Cypio Cypio

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