Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,926 reviews, last reviewed 28th Sep 2025
93% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

BaCk On ThE rOaD Being on a Debt plan, it was very stressful trying to obtain finance but thanks to First Response, I was delighted to be back on the road. Reviewed on: 23rd July 2025
Lee's avatar
Lee

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car Finance reviews (6926)

Very helpful and supportive

5
I would highly recommend, friendly and helpful Reviewed on: 13th August 2021

Fast & efficient service

5
From start to finish the process of applying, approval to payout was incredibly smooth and easy. Each step was explained and completed quickly. They were honest and transparent in all their communications and they made sure to safeguard the customer in the buying process in regards to purchasing from a third party car sales company. Reviewed on: 13th August 2021

Excellent

5
Absolutely fantastic company always helps Reviewed on: 13th August 2021

Fantastic Customer Care

5
For my first car I’ve ever bought I had to finance, it was a Mondeo 2010. The quotation I did online was super fast and easy to understand, then as all the paper work was going through I had made a few mistakes, I was asked to call and their team guided me through every mistake I had made in a polite, respectful and professional manner, great customer care, I left the phone call feeling safe and happy! 10/10 Reviewed on: 13th August 2021

Such an easy process

5
Very straight forward friendly staff made the whole process very easy from beginning to end. I had bad credit and needed a car for work these guys saved my life can’t thank you enough Reviewed on: 13th August 2021

Perfect for what I needed

5
First response we’re quick and easy to deal with and get when I bought my car and any problems I’ve had, they’ve been fast at resolving Reviewed on: 13th August 2021

Great service for people who have less than perfect credit

4
Very fair company with polite and knowledgeable staff, a pleasure to deal with and allowed me to get a new, safer car for work and driving the kids Reviewed on: 13th August 2021

Simple the best

5
The customer service was great good people working for the company will do business with them again Reviewed on: 13th August 2021

Great help!

5
Having been turned down in the past I was over the moon with the service from first response! Reviewed on: 13th August 2021

I honestly did not think I would get the finance for the car . They honestly were excellent in helping me. Thank you so much.

5
Excellent customer service, I would definitely recommend them to family and friends. Reviewed on: 13th August 2021

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review