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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Excellent company!!

5
Very friendly helpful staff. Affordable prices! Highly recommended! Reviewed on: 13th August 2021

Fantastic and efficient service

5
Best finance company I've dealt with process was efficient and and effective would deffinatly recommend Reviewed on: 13th August 2021

Excellence in customer care

5
From day 1 of deciding I needed a car the team the showroom the support has been second to non and I work with customers. They couldn't offer enough support and help from offset and u like some companies if they have your custom they go down hill not these guys its constant hats off to them Reviewed on: 13th August 2021

Very good

5
Good communication and very helpful and accessible Reviewed on: 13th August 2021

Great service

5
I would recommend first response to anyone, great service and friendly staff Reviewed on: 13th August 2021

Always happy to help.

5
The service is amazing. Always happy to help. Reviewed on: 13th August 2021

Fast, customer centred approach

5
a delight to work with for start to finish Reviewed on: 13th August 2021

Highly recommend

5
From the 1st contact with them my experience was nothing but positive. Friendly and helpful agents, made everything simple to understand and kept me up to date and informed with my claim. The full experience was quick and simple and agents dealt with any queries i had swiftly and provided plenty information on it. Couldn't recommend this company highly enough. Made my 1st experience buying a vehicle easy Reviewed on: 13th August 2021

Brilliant

5
I have used first response for many years, (car financing) the staff are great,short call waiting times and do whatever they can to help when in need. I will forever use this company for future use and would recommend many as they're amazing. Reviewed on: 13th August 2021

They break down everything you need to know and their response time is amazing

5
Was able to find me the right car for me and had my finance in just a couple of days! Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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