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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Organised and hassle free service

5
Friendly polite staff who know exactly what they are talking about which makes the whole experience hassle free Reviewed on: 17th August 2021
GrimSandman Sandman's avatar
GrimSandman Sandman

Brilliant

5
Love the speed of this company ,always willing to help no matter what Reviewed on: 17th August 2021
Margaret Gunn's avatar
Margaret Gunn

Amazing

5
Very helpful very good customer service Very happy these guys was here for me As a disabled person and not working Due to illness I could not get out I’m having a real bad year with Covid I was so happy that I can get a car to get around to see my family and have a life again thank you so much first response Reviewed on: 17th August 2021
Leanda Vella's avatar
Leanda Vella

Amazing and reliable

5
Excellent communication ..and very reliable and helpful Reviewed on: 16th August 2021
Natalie's avatar
Natalie

Great service

5
Great service my second car loan from this company never had any problems. Reviewed on: 16th August 2021
Kezza's avatar
Kezza

Fantastic company to go for always helpful

5
When I bought my first car it wasn’t good and first response was amazing out standing experience Reviewed on: 16th August 2021
Thomas's avatar
Thomas

Car credit

5
First time I have used them and will be using them again so helpful Reviewed on: 16th August 2021
Brett Denham's avatar
Brett Denham

Customer friendly and informative

5
I've used frf twice and it's because they are able to adapt to my needs if they changed eg. At the start of the pandemic I was able to change my payment schedule without any hassle. They notify a week or so before a payment is due to be taken out. Reviewed on: 16th August 2021
Damon Kumi's avatar
Damon Kumi

brilliant client relations and customer service standards

5
fast accurate and detailed services easy to manoeuvre paperwork via online portals saving time around my busy work and family life. Reviewed on: 16th August 2021
james_ kyler_'s avatar
james_ kyler_

Excellent and Friendly

5
First Response Finance have always handled my phone calls with a high level of friendliness, care and support, the website layout is very user friendly and it clearly details everything, I'm thankful for FRF for helping me get on the road. Reviewed on: 16th August 2021
Declan Smith's avatar
Declan Smith

Review First Response Finance: Car finance now

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