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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7205 reviews)

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4.95

Based on 7,205 reviews, last reviewed 28th Apr 2026

27000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth process Onto my second car finance with First Response and again a smooth process from seeing the car I wanted to the purchase and transferral of funds to the... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7205)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brillent

Quick and easy to set up no problems great thank you Reviewed on: 13th August 2021

Fantastic

I was looked after by the first response team fantastically, communication and emails with the paperwork, everything fully explained - five star for service Reviewed on: 13th August 2021

Good company

Very friendly stall easy to get car finance and have great weekly payment option Reviewed on: 13th August 2021

Great to deal with!

Excellent company, helped greatly even when my circumstances were not the best, secured a deal I was happy with and enabled me to get to work Reviewed on: 13th August 2021

Great company

Great company really helpful at getting the right finance and explaining the details, answer all the questions you may have Reviewed on: 13th August 2021

Awesome company

Awesome company no problem with car finance and they work with you with any problems that might arise Reviewed on: 13th August 2021

Quick and easy

They were quick and easy to get me approved for my car and went through smooth with no issues Reviewed on: 13th August 2021

Fast easy and secure

Package arranged in hours x all done simply efficient and effective Reviewed on: 13th August 2021

Helped buying a car with bad credit

If anyone else has bad credit this is the company to use, they made the whole usually painful process of buying with poor credit very helpful. From start to finish it feels like your supported and with no hidden charges and extras it stops that normal feeling of being penalised because made mistakes in the past. Would recommend them to anyone Reviewed on: 13th August 2021

Quick to use

They were very friendly, helpful ,easy to talk to and they sorted out my car finance within a couple of hours Reviewed on: 13th August 2021

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