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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Everything I could want

What I love most about first response is how simple everything is. The payments are so easy to maintain, they don/ bombard me with marketing every month like other finance companies have and they don't make random phone calls to you. Everything is simple and I love thay Reviewed on: 13th August 2021

I Would definitely recommend them

Since ive been with first response they have helped me at times when things have been difficult and they was easy to talk to. They understood and helped me. They are a very good company to be with yes maybe a bit expensive in reality with interest but I'm not ever changing. Reviewed on: 13th August 2021

Really understand customers

I’ve never spoken directly to an underwriter before, it was a great experience where you can explain anything Reviewed on: 13th August 2021

I needed a car to get to work and first response made that happen for me

So fast and quick very good response from them. now I have a car and am very happy Reviewed on: 13th August 2021

Great company

Absolutely brilliant. I could not have asked for a better company. Very friendly and hassle free. Reviewed on: 13th August 2021

Car finance

I have used First Response to purchase my last 3 cars the customer service is excellent and when my last car self destructed they moved heaven and earth to sort the issue out and get me another car. I would recommend them to anyone and will continue to use them in the future. Reviewed on: 13th August 2021

Excellent

I've been with the company for a few years now and the experience I have with the team is best by far they go that step further to help you x that's why I'm still with them Reviewed on: 13th August 2021

Excellent finance company

Have had a great experience with this company excellent communication and finance sorted quickly and the staff are always there to help would recommend to anyone Reviewed on: 13th August 2021

Fair and look beyond your credit score

I really do reccomend this company, I have been with this company for a good 5 years, I have very poor credit and found that the team at first responded finance looked beyond my credit score and gave me a fair deal and took everything into consideration when offering me the car finance, I highly reccomend people to give them a try as they are brilliant Reviewed on: 13th August 2021

Excellent Service

Amazing from A to Z. I don't think I have ever had such care and support from any other company than I have with FRF. Even during Covid they have been understanding throughout. Reviewed on: 13th August 2021

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