Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (7808)

Quick and easy

5
The application process was easy enough, there is always someone to answer queries and a friendly staff who are ready to answer your questions. Never had a problem and will use again Reviewed on: 13th August 2021
Kelly's avatar
Kelly

Excellent service

5
Excellent service , good customer service , swift response Reviewed on: 13th August 2021
Kelly ekpunobi 's avatar
Kelly ekpunobi

Brilliant quick service

5
Got car finance brilliant from start ill use them again Reviewed on: 13th August 2021
Antony's avatar
Antony

Everything I could want

5
What I love most about first response is how simple everything is. The payments are so easy to maintain, they don/ bombard me with marketing every month like other finance companies have and they don't make random phone calls to you. Everything is simple and I love thay Reviewed on: 13th August 2021
Kate's avatar
Kate

I Would definitely recommend them

5
Since ive been with first response they have helped me at times when things have been difficult and they was easy to talk to. They understood and helped me. They are a very good company to be with yes maybe a bit expensive in reality with interest but I'm not ever changing. Reviewed on: 13th August 2021
Sue's avatar
Sue

Really understand customers

5
I’ve never spoken directly to an underwriter before, it was a great experience where you can explain anything Reviewed on: 13th August 2021
sandersons2011@live.co.uk's avatar
[email protected]

I needed a car to get to work and first response made that happen for me

5
So fast and quick very good response from them. now I have a car and am very happy Reviewed on: 13th August 2021
Lisa Leech's avatar
Lisa Leech

Great company

5
Absolutely brilliant. I could not have asked for a better company. Very friendly and hassle free. Reviewed on: 13th August 2021
Jason 's avatar
Jason

Car finance

5
I have used First Response to purchase my last 3 cars the customer service is excellent and when my last car self destructed they moved heaven and earth to sort the issue out and get me another car. I would recommend them to anyone and will continue to use them in the future. Reviewed on: 13th August 2021
Fiona's avatar
Fiona

Excellent

5
I've been with the company for a few years now and the experience I have with the team is best by far they go that step further to help you x that's why I'm still with them Reviewed on: 13th August 2021
Elizabeth Matheson 's avatar
Elizabeth Matheson

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill