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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Amazing bunch

5
These people are an amazing bunch of people who put every single customer need to the very top of their priorities Reviewed on: 13th August 2021

Going the extra mile

5
First Response finance from day one has gone over and above for me. Ensure the car was safe and road worthy, when there was a bit of concerns they dealt with it, their staff are always friendly and understanding. They go out their way to accommodate and have gone above and beyond to reach out to their customers during the pandemic to check they were okay and could afford payments. I would highly recommend this company, they are the first finance company I have dealt with where staff listen and understand every customer situation. Reviewed on: 13th August 2021

CAR FINANCE

5
VERY GOOD AND FRIENDLY SERVICE AND VERY QUICK Reviewed on: 13th August 2021

Great Service

5
I've used First Response Finance for many years, and they have always been very helpful. Last year, I needed a new car as my old one had gone to car-heaven, I called tham up to find out my options, and they sorted the finance out and provided the websites of my local dealers within minutes. 2 days later, a new car was parked outside. Can't fault them. Reviewed on: 13th August 2021

Great service and support when no other company would look at us.

4
Had great support from start to finish very easy and would definitely have another agreement with this firm. Reviewed on: 13th August 2021

Repeat customer

5
I have had 2 car finance packages off first response finance and their service has been second to none. Always there if you have a problem and provide first rate customer service. Reviewed on: 13th August 2021

Unique company, quality ,professional

5
I have been working with first response finance now for this past 3/4 years, what can I say, we’ll that’s start with they are so understanding very corruptive, and good to work with always that phone call away if I have any problems they are there too take care of it, do not look past this Company ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 13th August 2021

Very affordable

5
After applying which was a very simple straight forward a quick process, I was accepted. All done in a very professional manner without issues. As well as this they are very affordable. Very happy with this and I've had no problems at all the last two years with them. Thank you 1st response finance, for helping me purchase the very much needed preferred vehicle. Reviewed on: 13th August 2021

Tremendous customer experience.

5
I've had loads of finance companies but this company is by far the best. I had a few issues with my car but they sorted it straight away. Every call was answered quickly, any call backs from them were made, every single time I spoke to them they were lovely. They would call me on any updates every time and they really do look after their customers. I've still to put in an email to say thank you for their help I've just not had any free time. I really appreciate all the hard work and friendly customer service you provided. Thank you. Reviewed on: 13th August 2021

Brilliant fast and easy

5
Brilliantly fast amazing and effortless experience from a customer perspective. Very polite staff who made everything clear and explained each step. Absolutely brilliant Reviewed on: 13th August 2021

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