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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

first to the post

The car finance was set up easily and quick. I can have an access to my account at any time online, so thats giving me the control over my payments. Good company to deal with. First to the post! Reviewed on: 13th August 2021

Great experience with this company

This is my second car finance, with company, it was quick, easy, no problem at all, customer service was brilliant, I only have good things to say how well I was treated, all explained to me re finance, had my new car in a week! Reviewed on: 13th August 2021

Great customer service

Could not do enough and always there to answer any questions Reviewed on: 13th August 2021

Brilliant

Great service, feel well looked after. Reviewed on: 13th August 2021

Outstanding service

Used them for several years. My credit wasn’t the best and they helped when nobody else would. Always extremely helpful and friendly and always go the extra mile to help. I honestly cannot thank and recommend them enough. Reviewed on: 13th August 2021

Top service

Have two car contracts. Excellent fast service. Cheap repayments and very understanding. Helped out massive through the covid crisis. Will continue to use them and recommend them for time to come. Many thanks Jack D Atkinson Reviewed on: 13th August 2021

Very helpful and assisted in us getting our new used car

I would definitely request finance from them again as they were very helpful We would not have had a new used car if it wasn’t for them assisting and giving us finance for it Reviewed on: 13th August 2021

Excelent

Very Quick and reliable service. Very recomending Reviewed on: 13th August 2021

Best finance company to go with

First response are a great company to use very understanding and always there if you need help with something Reviewed on: 13th August 2021

Fast and friendly

Sorted my finance out with care and efficiency. Reviewed on: 13th August 2021

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