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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7208 reviews)

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4.95

Based on 7,208 reviews, last reviewed 28th Apr 2026

27300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had an easy experience and they went above and beyon... Had an easy experience and they went above and beyond to help me get finance for my dream car Reviewed on: 28th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7208)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Can't fault first response finance

From day one they have been brilliant for my finance needs Reviewed on: 13th August 2021

Excellent company

Very good and helpful company as a whole. Was give the wrong registration number from the dealer. That I thought was going to be a problem . But everything was sorted in one 3minute phone call . Cant say enough for the customer service. Reviewed on: 13th August 2021

Excellent company to use

Excellent company to deal with would highly recommend them to anyone Reviewed on: 13th August 2021

Fantastic company!!

Excellent company, really nice people, quick and keep you up to date Reviewed on: 13th August 2021

Experience

Very helpful great customer service and excellent service Reviewed on: 13th August 2021

Great company easy online account

Brilliant company been them for about 20 years Reviewed on: 13th August 2021

Amazing

Great experience with first response will definitely keep getting finance with all my cars through these Reviewed on: 13th August 2021

Great service

I tried other finance companies and was not getting anywhere. I subsequently contacted first response and they had a fantastic friendly, professional service and I was accepted immediately and collected my car within a couple of days without any hassle. Well done and keep up the good work Reviewed on: 13th August 2021

Great company

Excellent company to deal. Instant decision Great communication. Very friendly Reviewed on: 13th August 2021

Have been extremely helpful

I took out finance on my first car which ended up having major problems. First response got me Out of that and was able to put on a new vehicle with no fuss. Single mum of 3 I depend on my vehicle so thank you Reviewed on: 13th August 2021

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