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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Great

5
Easy to use helpful advice when buying a car there when you need them Reviewed on: 13th August 2021

Fast and easy car finance

5
Very fast and easy car finance used this company 3 times Reviewed on: 13th August 2021

Amazing company

5
I’ve used first response for all my car finance. Every time I have dealt with them it’s been a smooth process and if there was anything I was unsure of they would always explain to me in a very professional and friendly manner. Never ever had any issues and even through the pandemic they were amazing and allowed me a payment holiday till my financial situation was better. Never rushed me or hounded me of when it would change. They allowed me to relax about the situation and when I was able to start repayments fully they worked with me to get things back on track. An absolutely amazing company and well worthy winners in my eyes all day long. Reviewed on: 13th August 2021

Highly recommended!!!!

5
Professional and thorough. Helpful and the time to listen to queries. Reviewed on: 13th August 2021

More then understanding

5
No matter what problems I’ve had or changes in commitments they have always managed to work round it with me. Always been understanding and helpful Reviewed on: 13th August 2021

They were so friendly easy to deal with made me comfortable wigh my finance

5
great company to get finance from Reviewed on: 13th August 2021

Fantastic company

5
The first ever finance I had was with 1st response finance. I had issues with the vehicle and 1st response supported me all the way in having the vehicle checked, advised as mis sold and vehicle returned. Very stressful period for me but you guys took all that stress. Special mention to Damien from the complaints team. Efetobo Raphael Nakpoberuo Reviewed on: 13th August 2021

Very helpful very friendly and 100% understanding

5
Ive had 2 cars with this company , and on each time they have truly helped me to get my cars, and i would 100% use them again in the nr future Reviewed on: 13th August 2021

Perfect For Bad Credit

5
This company is 100% the best car finance company for bad credit and people on disability benefits it helps me feel like I'm not left behind when I'm unable to get full income. I got car finance sorted and a car very efficient. Reviewed on: 13th August 2021

The only finance company you will ever need.

5
I had trouble getting myself finance due to bad life choices in the past but now I was In a position to pay for a motorbike and I could not get any company to finance me until First Response Finance they actually talked to me, as long as I could prove I could afford it there didn't seem to be a problem, I was sceptical at first but then received a decision I was excepted, 3 bike later over the years as I've got my son and daughter 1 since and now looking into getting myself a newer model. Fantastic customer service every member of staff I've ever spoken to always went the extra mile. Reviewed on: 13th August 2021

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