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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Finance is going really well

5
Really easy to amend agreement, very happy with the company and would highly recommend Reviewed on: 13th August 2021

Brilliant easily sorted no hassle

5
Everything was straight forward and easy to complete very nice customer service Reviewed on: 13th August 2021

A company that understands personal situations

5
I applied with First Response Finance after my previous car was written off in a non fault accident. The application process was very user friendly and after chatting to an advisor my application was successful and I am now in my replacement car and couldn't be happier. Thank you First Response Finance. Reviewed on: 13th August 2021

Amazing!

5
I first applied for my car and declined, I got put in touch with first response and they accepted me the same day! I have have a few financial issues over the pandemic and first response we’re amazing and helped me there and then! Will definitely be going with them again for a new car! Reviewed on: 13th August 2021

Think there great! Help when needed most!

5
At a time when I needed a new car the most I found myself in a pickle trying to get finance and just like a family member first response where there to help me get the car and I couldn't be happier with how easy and quick it was to get sorted out. Reviewed on: 13th August 2021

Very good company polite staff

5
Being if someone with bad credit first response helped me get a new car. Every time I have had to deal with them they have been very helpful staff are always virtuous and polite and are always willing to help even under circumstances of a faulty car helping with the the car dealership to get a repair and an exchange would recommend Reviewed on: 13th August 2021

Car finance

5
I have bad credit and first response was quick at finding me the right package affordable to me 10* Reviewed on: 13th August 2021

Fabulous service

5
I didnt think I would get finance for a car but this company made it simple and easy to apply and gave me all the help I needed Reviewed on: 13th August 2021

Excellent

5
First class finance company always there when needed Reviewed on: 13th August 2021

5 star service

5
I have been using First Response for last 2 cars I bought and services is 5 start from the start till end. Will recommend. Reviewed on: 13th August 2021

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