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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Perfect team

Very kindly and nice person to talk with you. Reviewed on: 13th August 2021

Payments

I spoke to FRF and couldn't have been happier, I struggled with only one of my payments during the COVID pandemic and they were able to allow me to leave one payment and pay it at a later date. It took a huge weight off of my shoulders. They couldn't have been any more helpful telling me not to worry and if it needed to happen again then to call them and they would do what they could!! Reviewed on: 13th August 2021

Great company

I got a really good finance deal through first response. Will use them again in the future. Reviewed on: 13th August 2021

Easy credit score improving car finance

I belive I am into my fifth year with 3 different vehicles with First Response. My credit score has improved greatly, when I ran into financial problems one phone call sorted everything out. Weekly or monthly payments with the added bonus of being able to pay more on the app. All cars bought are scrutinised for year, value etc. Definitely an A☆ company. Reviewed on: 13th August 2021

Excellent

From the first initial call all the way through to receiving the finance for the car was smooth and company kept us upto date on progress. Reviewed on: 13th August 2021

Great.really helpfull.easy process

They are a really helpfull company i got refused elsewere but first response finance helped me get my bike finance and i was really pleased with the way they were with me and i had my new bike deliverd with in a week.and its easy low weekly payments .i will definatly be buying my next new bike with these .thanks for helping me get on the road.5 star service Reviewed on: 13th August 2021

Very helpful

Very helpful when needed, they don't harrass me when I don't need to be, whenever I need anything they're quick to help and resolve any queries I ha e Reviewed on: 13th August 2021

Great service

From the first phone call to sorting out the finance was just great. You get treated like a person. They can't do enough to help you, and explain everything to you Reviewed on: 13th August 2021

Mr

Very helpful and approach each case individually. This is not the first time I have used their services. Reviewed on: 13th August 2021

Amazing service

Very quick and effecient service provided. Staff extremely friendly, finance sorted within 24 hours. Reviewed on: 13th August 2021

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