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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7215 reviews)

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4.95

Based on 7,215 reviews, last reviewed 29th Apr 2026

27900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to apply and friendly and helpful customer serv... Easy to apply and friendly and helpful customer service Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7215)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Perfect company

Had not one worry since I’ve been with first response. Perfect company Reviewed on: 13th August 2021

Great customer service

Friendly professional staff. Great customer service all the time. Reviewed on: 13th August 2021

No problems great company.

I was able to set up my finance easily and got accepted straight away so I could collect my car, monthly payments were cheap and there's not much interest, customer service are great, overall great company to get your car financed through. Reviewed on: 13th August 2021

Easy to get started

Of the companies that deal with the higher risk applicants they are the easiest to deal with and provide genuine support for the life of the agreement. Reviewed on: 13th August 2021

Great Service

Great company, very helpful during COVID, always happy to listen Reviewed on: 13th August 2021

Good company

I have recently used First Response Finance and the quality of service has been exceptional the staff are very knowledgeable, friendly and helpful. I unfortunately had my car written off due to no fault of my own and the help and support I received from their team was 5 star quality service Reviewed on: 13th August 2021

Good

Sound, always helpful and there when I need them. Reviewed on: 13th August 2021

Expert friendly staff

As a company absolutely brilliant work with the company that your getting vehicle from and communication skills are awesome Reviewed on: 13th August 2021

The Best..

using first response I’m very happy I use them made it easy and fast to get the funds to purchase my car will use again for my next car, reasonable monthly payment. Reviewed on: 13th August 2021

The best service ever

My experience with First Response Finance was great thay provided the quickest and smoothest service for a car Finance, thay was also outstandingly supportive once the Finance was done Reviewed on: 13th August 2021

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