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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7223 reviews)

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4.95

Based on 7,223 reviews, last reviewed 29th Apr 2026

28700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

First class customer service and so easy to just roc... First class customer service and so easy to just rock up and pick up the car to be honest faultless, however no contact since purchasing the car even ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7223)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant company

Very fast and helped me get my new car, within 2 days I was on the road in my new car Reviewed on: 13th August 2021

Helpful and quick

Really helpful, financing mt car, with no complications. Would recommend to any friend. Reviewed on: 13th August 2021

Good / very understanding

They helped me get my new car in September 2020 when I was two weeks of having my baby! They where amazing and helped me out with managing my finance for the new family car Reviewed on: 13th August 2021

Easy and very helpful!

Due to being heavily pregnant but needing a safe car to travel with my baby in. First respone finance helped us to get the perfect car and even gave us other options to increase our chances of being accepted! We're really helpful and patient with me and my baby brain... and helped us reach our dream!! 1000% recommend!! Reviewed on: 13th August 2021

Quick Easy and efficient

A fast and speedy service with no hard sale or pressure from them Reviewed on: 13th August 2021

Very Good rates

It was easy to apply. And the customer service is unbelievable so so good Reviewed on: 13th August 2021

Nothing is too much

Great team, friendly approach and always approachable. Reviewed on: 13th August 2021

Fantastic company

Twice Caroline has gotten me a fantastic deal . I have sub standard finance and she worked miracles to get me a deal . Kept me up to date with everything . Both cars I saw on a Monday and drove away on the Wednesday. . Amazing company defiantly would not use anyone else for my motoring needs . Reviewed on: 13th August 2021

Excellent service super fast payout

After struggling to get a car due to bad credit history I applied with first response and was phoned back the same day the guy that spoke to me was very nice and none judgemental about my credit being bad in the past .. I was accepted after a few short questions and had my car within 3 days absolutely over the moon Reviewed on: 13th August 2021

Good Customer Service

Easy to Deal with and very prompt. I had a car loan approved in minutes over the phone. Through no fault of First Response, I had a problem with my car and they stepped in to deal with it all. Reviewed on: 13th August 2021

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