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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service

Excellent service very easy to use, Easy to contact Reviewed on: 13th August 2021

They get it done

Really friendly staff on the phone. Helpful too. Make getting car finance easy. Cannot fault their service. Reviewed on: 13th August 2021

Very quick and easy and no hassle to have finance arranged.

Had no hassle, even with bad credit, they were very helpful and got it sorted with no fuss. very quick and easy to deal with and always quick to respond to any questions. Reviewed on: 13th August 2021

Customer with them

I have been a customer with them for 18 months and throughout everything they have been amazing. Starting off with finance on my car and then any questions or queries I have ever had I have rang up and always been so friendly on the phone too. Definitely recommend them to anyone Reviewed on: 13th August 2021

Simple and does the job

I would recommend this company for the communication through all the time with them.and value them highly Reviewed on: 13th August 2021

Very easy!

Having been out the country for over 10 years many lenders did not entertain me. However First Response were so easy to deal with and only a couple of phone calls later I was approved and paid out! Reviewed on: 13th August 2021

Excellent customer service,

First Response helped me to get my dream car when no one else would. Reviewed on: 13th August 2021

Joe

I have had a car finance with them now for over 6+ years and counting… Their customer service is one of a kind… their help and support is un-comparable… I am now on my third (3) car finance loan with them… Reviewed on: 13th August 2021

Superb company

I’ve been with this company for 7 years and I choose as a customer not to use anyone else they are reliable and a really friendly and professional company Reviewed on: 13th August 2021

Really helpful and went the extra mile to get me new car

Really helpful and went the extra mile to get me new car Reviewed on: 13th August 2021

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