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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,805 reviews, last reviewed 21st Jun 2026
84500% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Considerate It was first time buying a car and they made the process so easy for me considering I just moved to the UK 2 years ago. Reviewed on: 21st June 2026
Terry K's avatar
Terry K

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7805)

Fantastic

5
After applying for finance. The whole process was quick with no issues ,fast payout and they kept you informed throughout! Reviewed on: 13th August 2021
Becca's avatar
Becca

Perfect Service

5
Super service and Customer service Reviewed on: 13th August 2021
Michal Lepsik's avatar
Michal Lepsik

Helpful people and understanding

5
I have been with first response for many years and know problems great people Reviewed on: 13th August 2021
Christopher Malcolm 's avatar
Christopher Malcolm

Very quick and very helpful

5
They helped me arrange my car finance very quick so I could get on the road as soon as possible Reviewed on: 13th August 2021
Jake P's avatar
Jake P

Excellent customer service

5
Just after 6 months of having my car it developed a problem. Long story short I had a lovely lady Jemma handling my case and couldn't fault her, she was very friendly and helpful and helped me kept me up to date with what was going on. Excellent service Jemma Reviewed on: 13th August 2021
Elaine 's avatar
Elaine

Great company nothing too much trouble

5
Excellent experience I’m now on my third vehicle through this company. Competitive Rates too for folk with slightly varying credit history Reviewed on: 13th August 2021
David 's avatar
David

Fast and great customer service

5
My daughter recommended I use this company. They were fast and kept in touch until everything was in place. Easy to contact by phone and helpful when I needed to change my payment date. I can't fault them! Reviewed on: 13th August 2021
Caroline Jones's avatar
Caroline Jones

Customer service

5
Really good customer service and very helpful people Reviewed on: 13th August 2021
Helder Rocha 's avatar
Helder Rocha

Amazing company

5
First response has been a great company to deal with. When I got my car all I had was issues with it from the dealership I got it from and they kept messing me around. First response took action as soon as I give them a call and they got it sorted with the dealers. After this I have not had one problem with my car. Reviewed on: 13th August 2021
Peter's avatar
Peter

Great Customer Service

5
I had previously used First Response for my car finance which I found to be good so I didn't hesitate to use them again for my new car. Again the service was excellent and I received my finance and new car. One happy customer. Reviewed on: 13th August 2021
Julie's avatar
Julie

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