Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (6932)

Easy fast and very informative

5
I’ve used first response finance for several years it’s always easy to finance and every detail is personally gone through with the advisor. They give options to suit you finances and let you decide. Very happy Reviewed on: 13th August 2021

Had a great experience

4
First response have been fast efficient and provided a helpful service Reviewed on: 13th August 2021

Highly recommended

5
I have had 2 finance agreements with thus company, they are friendly approachable and make sure everything is explained at every stage. On one occasion where I had a payment issue there worked with me to resolve this with no nasty admin charges. A fantastic company I would happily use again. Thank you Reviewed on: 13th August 2021

Excellent

5
I could not have wished for an easier ,helpfull,careing company they help me step by step when ever I need help and always get in touch to see things are ok, if ever I get car finance again I would run back to first response finance, thank you for always being very helpful. Reviewed on: 13th August 2021

Brilliant customer care nothing wasn't to much

5
Always kept in the loop in everything and so easy to apply Reviewed on: 13th August 2021

Very easy

5
Good rate and easy to deal with, online portal is also very easy to navigate Reviewed on: 13th August 2021

Very happy

5
We couldn’t be happier with first response they have been brilliant when we first got our car and there was problems with the car. They helped sort out the problems and the finance application was easy Reviewed on: 13th August 2021

New finance

5
Excellent service easy to apply online quick desision quick payout for my new car would highly recommend Reviewed on: 13th August 2021

Top Company

5
First class service from a first class company. Easy and straight forward from start to finish. Had a problem with a garage where I purchased a car and First Response Finance stepped in for me and fixed it in no time! Highly recommended Reviewed on: 13th August 2021

Personal touch made all the difference

5
First response provided a fast honest service, they took the time to get to know me, my history and my circumstances before making their decision. Ultimately they helped me buy a car that I love and save me in the region of £6k compared to a competitor. The guy I dealt with was friendly, attentive and patient and it the all around service was fantastic Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review