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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Very easy

5
Good rate and easy to deal with, online portal is also very easy to navigate Reviewed on: 13th August 2021

Very happy

5
We couldn’t be happier with first response they have been brilliant when we first got our car and there was problems with the car. They helped sort out the problems and the finance application was easy Reviewed on: 13th August 2021

New finance

5
Excellent service easy to apply online quick desision quick payout for my new car would highly recommend Reviewed on: 13th August 2021

Top Company

5
First class service from a first class company. Easy and straight forward from start to finish. Had a problem with a garage where I purchased a car and First Response Finance stepped in for me and fixed it in no time! Highly recommended Reviewed on: 13th August 2021

Personal touch made all the difference

5
First response provided a fast honest service, they took the time to get to know me, my history and my circumstances before making their decision. Ultimately they helped me buy a car that I love and save me in the region of £6k compared to a competitor. The guy I dealt with was friendly, attentive and patient and it the all around service was fantastic Reviewed on: 13th August 2021

Excellent company

5
Been with these years no issues at all bend over backwards for me all the time Reviewed on: 13th August 2021

Great customer service

5
Felt as if I was treated as a human not a number or robot. They did their background checks including really finding out how much my wife and I made. Excellent communication skills on every level Great job guys Reviewed on: 13th August 2021

Amazing customer service

5
From start to finish the customer service was amazing helping with paperwork and answering questions and concerns . Would recommend. Reviewed on: 13th August 2021

Car purchase

5
Great experience all explained over the phone,hassle free and very good customer service Reviewed on: 13th August 2021

Had 4 cars through first now and without there help I dont know how I would get finance

5
I have been getting finance from first for over 10 years (4 cars) and will continue with the company Reviewed on: 13th August 2021

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