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First Response Finance: Car Finance reviews

4.95
Based on 6,923 reviews, last reviewed 21st Jul 2025
39150% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They was very straight forward and it changed my lif... They was very straight forward and it changed my life I was able to have a car when my credit score is broke. So thankyou very much. Reviewed on: 21st July 2025
Hannah L's avatar
Hannah L

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6923)

Personal touch made all the difference

5
First response provided a fast honest service, they took the time to get to know me, my history and my circumstances before making their decision. Ultimately they helped me buy a car that I love and save me in the region of £6k compared to a competitor. The guy I dealt with was friendly, attentive and patient and it the all around service was fantastic Reviewed on: 13th August 2021

Excellent company

5
Been with these years no issues at all bend over backwards for me all the time Reviewed on: 13th August 2021

Great customer service

5
Felt as if I was treated as a human not a number or robot. They did their background checks including really finding out how much my wife and I made. Excellent communication skills on every level Great job guys Reviewed on: 13th August 2021

Amazing customer service

5
From start to finish the customer service was amazing helping with paperwork and answering questions and concerns . Would recommend. Reviewed on: 13th August 2021

Car purchase

5
Great experience all explained over the phone,hassle free and very good customer service Reviewed on: 13th August 2021

Had 4 cars through first now and without there help I dont know how I would get finance

5
I have been getting finance from first for over 10 years (4 cars) and will continue with the company Reviewed on: 13th August 2021

Verry good

5
Verry good and Verry faster,friendly operators. Reviewed on: 13th August 2021

Trustworthy

5
I'm a first time car buyer, I was wary of most finance companies but as soon as I applied with First Response I felt comfortable and at ease. The communication through the loan process is reassuring and professional giving the customer information at every step. The Apr rates are very fair. I'm overall extremely happy. Reviewed on: 13th August 2021

Amazingly good

5
Basically wanted a newer car got in touch with first response and found the car on a Friday at 4am picked my new car up at 3pm Saturday happy days Reviewed on: 13th August 2021

Really helpful

5
Got into difficulties and missed a payment were really understanding and sympathetic and not at all judgemental or pushy. Arranged an affordable payment plan to get me back on track. Would highly recommend Reviewed on: 13th August 2021

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