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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6932)

Excellent company

5
Been with these years no issues at all bend over backwards for me all the time Reviewed on: 13th August 2021
Em Stone's avatar
Em Stone

Great customer service

5
Felt as if I was treated as a human not a number or robot. They did their background checks including really finding out how much my wife and I made. Excellent communication skills on every level Great job guys Reviewed on: 13th August 2021
Chris Kidd's avatar
Chris Kidd

Amazing customer service

5
From start to finish the customer service was amazing helping with paperwork and answering questions and concerns . Would recommend. Reviewed on: 13th August 2021
Jackie Ohagan's avatar
Jackie Ohagan

Car purchase

5
Great experience all explained over the phone,hassle free and very good customer service Reviewed on: 13th August 2021
Gord's avatar
Gord

Had 4 cars through first now and without there help I dont know how I would get finance

5
I have been getting finance from first for over 10 years (4 cars) and will continue with the company Reviewed on: 13th August 2021
Andrew mcleary 's avatar
Andrew mcleary

Verry good

5
Verry good and Verry faster,friendly operators. Reviewed on: 13th August 2021
Teodor Calota 's avatar
Teodor Calota

Trustworthy

5
I'm a first time car buyer, I was wary of most finance companies but as soon as I applied with First Response I felt comfortable and at ease. The communication through the loan process is reassuring and professional giving the customer information at every step. The Apr rates are very fair. I'm overall extremely happy. Reviewed on: 13th August 2021
Laura Farrow's avatar
Laura Farrow

Amazingly good

5
Basically wanted a newer car got in touch with first response and found the car on a Friday at 4am picked my new car up at 3pm Saturday happy days Reviewed on: 13th August 2021
Blake Lewis's avatar
Blake Lewis

Really helpful

5
Got into difficulties and missed a payment were really understanding and sympathetic and not at all judgemental or pushy. Arranged an affordable payment plan to get me back on track. Would highly recommend Reviewed on: 13th August 2021
Kirsty Geldart's avatar
Kirsty Geldart

Got a problem? No problem!

5
1st class company with excellent customer service nothing too much trouble Reviewed on: 13th August 2021
adrian duffield's avatar
adrian duffield

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