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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic

After applying for finance. The whole process was quick with no issues ,fast payout and they kept you informed throughout! Reviewed on: 13th August 2021

Perfect Service

Super service and Customer service Reviewed on: 13th August 2021

Helpful people and understanding

I have been with first response for many years and know problems great people Reviewed on: 13th August 2021

Very quick and very helpful

They helped me arrange my car finance very quick so I could get on the road as soon as possible Reviewed on: 13th August 2021

Excellent customer service

Just after 6 months of having my car it developed a problem. Long story short I had a lovely lady Jemma handling my case and couldn't fault her, she was very friendly and helpful and helped me kept me up to date with what was going on. Excellent service Jemma Reviewed on: 13th August 2021

Great company nothing too much trouble

Excellent experience I’m now on my third vehicle through this company. Competitive Rates too for folk with slightly varying credit history Reviewed on: 13th August 2021

Fast and great customer service

My daughter recommended I use this company. They were fast and kept in touch until everything was in place. Easy to contact by phone and helpful when I needed to change my payment date. I can't fault them! Reviewed on: 13th August 2021

Customer service

Really good customer service and very helpful people Reviewed on: 13th August 2021

Amazing company

First response has been a great company to deal with. When I got my car all I had was issues with it from the dealership I got it from and they kept messing me around. First response took action as soon as I give them a call and they got it sorted with the dealers. After this I have not had one problem with my car. Reviewed on: 13th August 2021

Great Customer Service

I had previously used First Response for my car finance which I found to be good so I didn't hesitate to use them again for my new car. Again the service was excellent and I received my finance and new car. One happy customer. Reviewed on: 13th August 2021

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