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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7223 reviews)

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4.95

Based on 7,223 reviews, last reviewed 29th Apr 2026

28700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

First class customer service and so easy to just roc... First class customer service and so easy to just rock up and pick up the car to be honest faultless, however no contact since purchasing the car even ... Read more Reviewed on: 29th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7223)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Such an easy process

Very straight forward friendly staff made the whole process very easy from beginning to end. I had bad credit and needed a car for work these guys saved my life can’t thank you enough Reviewed on: 13th August 2021

Perfect for what I needed

First response we’re quick and easy to deal with and get when I bought my car and any problems I’ve had, they’ve been fast at resolving Reviewed on: 13th August 2021

Great service for people who have less than perfect credit

Very fair company with polite and knowledgeable staff, a pleasure to deal with and allowed me to get a new, safer car for work and driving the kids Reviewed on: 13th August 2021

Simple the best

The customer service was great good people working for the company will do business with them again Reviewed on: 13th August 2021

Great help!

Having been turned down in the past I was over the moon with the service from first response! Reviewed on: 13th August 2021

I honestly did not think I would get the finance for the car . They honestly were excellent in helping me. Thank you so much.

Excellent customer service, I would definitely recommend them to family and friends. Reviewed on: 13th August 2021

Car finance

Magnificent service from start to finish they made everything easy and couldn't help enough Reviewed on: 13th August 2021

Quick response nice staff

First Response were great when I applied. I spoke to a gent who took me through the application and I had my decision within a few minutes. Very polite , and explained everything without using jargon Would recommend to anyone looking to buy a car . Thank you First Response Reviewed on: 13th August 2021

Excellent service

I got my car finance, excellent response time extremely friendly and helpful staff on the telephone Reviewed on: 13th August 2021

Great friend group to work with

They went above and beyond to get me a great deal on my car finance Reviewed on: 13th August 2021

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