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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great clear fast service

5
Applied for finance and had a call to go through everything. Clear and concise. Great service Reviewed on: 13th August 2021
Trevor Darby's avatar
Trevor Darby

Fantastic company

5
More than happy to help us when things went wrong very friendly went above and beyond Reviewed on: 13th August 2021
Kev Peters's avatar
Kev Peters

Fantastic service

5
I found first response finance to be very easy and friendly to deal with. It seems to me that they care about their customers. Reviewed on: 13th August 2021
Mick Bond's avatar
Mick Bond

Quick and easy

5
Really simple, got my finance then went to choose my car and it was really quick and easy. Thanks Reviewed on: 13th August 2021
Danielle's avatar
Danielle

Quick

5
Very quick and helpful , I would recommend all day and night this company Reviewed on: 13th August 2021
Gabriel Lazar's avatar
Gabriel Lazar

Great company

5
Great company , helpful and friendly staff. Would 100% recommend Reviewed on: 13th August 2021
Zoe 's avatar
Zoe

Brilliant company

5
I’m on my 3rd finance with this company. Their customer service is the best I have even seen. They are so easy to work with then changing vehicles. Top class company I would recommend to anyone and have done Reviewed on: 13th August 2021
Maria lyttle's avatar
Maria lyttle

Fair

4
Great fast and friendly service. Reviewed on: 13th August 2021
Darren Greaves's avatar
Darren Greaves

Excellent company,brilliant for people with low credit

5
I have been with first response for approx 7-9yrs have never been refused finance by them, customer service are impeccable, always willing to go the extra mile, have never had any negativity with them, will always keep my custom with them as have always helped me out, even with cash loan when my engine blew up, they've helped me when I had an accident at work and had no income, they gave me a holiday break and redone my agreement so as to pay what I owed over a set few months which helped me greatly, at same time I was refused a holiday break by Santander who proceeded to wreck my credit score, overall GOTO FIRST RESPONSE FINANCE FIRST....... Reviewed on: 13th August 2021
Gary Jones's avatar
Gary Jones

Brilliant company

5
Helped me every step of the way from beginning to end. Amazing customer service and satisfaction Reviewed on: 13th August 2021
Lindsay Cherie Renshaw's avatar
Lindsay Cherie Renshaw

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