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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7225 reviews)

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4.95

Based on 7,225 reviews, last reviewed 30th Apr 2026

28800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Helped alot and it went thought quickly Helped alot and it went thought quickly Reviewed on: 30th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7225)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quickest and easiest service

After applying was approached within minutes by a member of their team. From start to finish were very understanding and made the finance as affordable as possible for me. The team were all incredibly helpful with all my queries and everytime I have called them for advice they've always given more information then what was necessary needed. This company really goes the extra mile! Reviewed on: 13th August 2021

Great all round service

I've had three cars now with them and each time the whole process has been so quick and easy! Very helpful staff would highly recommend Reviewed on: 13th August 2021

Amazing!

I managed to get my first car on finance and seeing it was my first car I was worried incase I wouldn’t be accepted for finance however the company done pretty much everything for me and made it super easy and overall an amazing experience! Wouldn’t recommend a company more ! Reviewed on: 13th August 2021

Great customer support and excellent rates

I was supported in every step of the process. Reviewed on: 13th August 2021

Excellent service.

We have been a customer of first response now for over 15 years. We are now on our 5th car financed through first response. They even suggest good reputable dealers for you to search for your car. I will definitely be using first response for my nest car. Keep up the good work Reviewed on: 13th August 2021

Really good

I used them and I was accepted really quick. Team was very helpful and knowledgeable with any questions I had. Reviewed on: 13th August 2021

Great company to deal with

I've used this first response for 3 vehicles now , very easy to deal with, and always there when needed Reviewed on: 13th August 2021

Very helpful

I would to say really how good this company has been to me,I have been on long term sick with depression and anxiety and struggling with money, they have been excellent they have not chased me for payment intact the opposite they have frozen my payments and keep in touch regularly to see how I.m going , Top company and know how to treat there customers Reviewed on: 13th August 2021

Great service

A great company who are always there to help when needed. Highly recommend for anyone looking for car finance Reviewed on: 13th August 2021

Easy to work with excellent

Quick and simple from start to finish, excellent friendly service Reviewed on: 13th August 2021

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