Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

View other First Response Finance products

4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Easy to use

Very simple and easy application process staff were very friendly and helpful will definitely use them again. Reviewed on: 13th August 2021

Great friendly service

I was declined by other companies but first response talked to me and took the time to understand my financial position I was accepted and have never missed a payment never been late and all because they gave me a chance Reviewed on: 13th August 2021

Mr n nunn

Very quick and easy to use and very polite Reviewed on: 13th August 2021

no problems

i have never had a problem with this company and they helped me out of a sticky situation after my car was wrote off and i needed a new one desperately. Reviewed on: 13th August 2021

Great service

Amazing customer service and understand of my situation! Couldn’t recommend them enough. Would use again in a heartbeat Reviewed on: 13th August 2021

Excellent service

Really helpful for people like myself with not so great credit to get a Car on the road, made it so easy and understanding- a massive help Reviewed on: 13th August 2021

Really easy to do the process

Very easy and straight forward, they Evan wait untill you have seen the car before you are happy to purchase which I though was great Reviewed on: 13th August 2021

Super helpful and really friendly

I spoke to a woman on the phone about financing a car. Even though my credit was in a pretty bad place, she went through my credit file to understand it and get a feel for who I was as a person on the phone. I explained how I was getting my credit on track and she took that on board and did everything she could to get me a good deal. I ended up with a really affordable plan and have been with them for 2 years now with no problems at all. I would highly recommend first response finance. Reviewed on: 13th August 2021

FRF THANKS

Without first response finance I would of found it difficult to get to work as my car was dropping to bits I had just started a new job and it was barley getting me there although I had only been working a short time and my credit wasn’t the best they gave credit for a nearly new car and have been working for past 3years thanks first response keep up the good work. Reviewed on: 13th August 2021

Friendly and helpful

From the beginning this company have been so helpful and friendly always made me feel at ease and will.always go that extra mile to help you. Reviewed on: 13th August 2021

Alternative products

Car Finance
from Advantage Finance Limited 2.64 from 24 reviews
Car loan (discontinued)
from Personal Loans 4U (inactive company) 4.11 from 2 reviews
Car Finance
from Creditplus 4.63 from 34 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub