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First Response Finance: Car finance reviews

4.95
Based on 7,225 reviews, last reviewed 30th Apr 2026
28800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

4

Helped alot and it went thought quickly Helped alot and it went thought quickly Reviewed on: 30th April 2026
Tracey's avatar
Tracey

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7225)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

So easy

5
These people seriously made organising finance a walk in the park, excellent Reviewed on: 13th August 2021

Amazing people

5
They have been amazing especially through the Covid with payments but always been friendly and helpful if ive ever needed to contact them. Would recommend them highly. Reviewed on: 13th August 2021

Excellent service

5
Been with First finance for long time now. Excellent customer service. They go that extra length to help you. Reviewed on: 13th August 2021

We have used them 3 times now

5
Can't highly recommend these enough! In fact 2 of our friends have now used this company just based on our recommendation. They are easy to communicate with and the online services are easy to understand. I can't see us using anyone else in the future Reviewed on: 13th August 2021

Quick and overall good company

5
Taken out finance with first response finance and had no issues, decision was quickly made end easy to set up. Had no issues since. Would recommend. Reviewed on: 13th August 2021

Car finance

5
Easy to work with and being accepted is really easy as well Reviewed on: 13th August 2021

Perfect

5
Brilliant customer service, the online portal is fantastic and they are always happy to help. Reviewed on: 13th August 2021

Perfect

5
I had trouble finding finance after my car broke due to awful credit score but first response finance sorted everything quick everything was sorted for me to just go and collect my new car to drive away Reviewed on: 13th August 2021

Great

4
Great company and service all through the process Reviewed on: 13th August 2021

First class service

5
After apply for car finance i was contacted by a member of staff. Wish i caught her name. She took the time out to understand my needs. I have an average credit history but gave me the cance to get finance. I had a fantastic experiance and woud get finance again Reviewed on: 13th August 2021