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First Response Finance: Car finance reviews

4.95
Based on 7,226 reviews, last reviewed 30th Apr 2026
28900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

First response finance, I rate 5* I’ve been with first response finance for nearly 5 years now. Around 2 years ago I entered an IVA but beforehand I also had very poor credit history. ... Read more Reviewed on: 30th April 2026
Charlotte L 's avatar
Charlotte L

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7226)

Fast, customer centred approach

5
a delight to work with for start to finish Reviewed on: 13th August 2021

Highly recommend

5
From the 1st contact with them my experience was nothing but positive. Friendly and helpful agents, made everything simple to understand and kept me up to date and informed with my claim. The full experience was quick and simple and agents dealt with any queries i had swiftly and provided plenty information on it. Couldn't recommend this company highly enough. Made my 1st experience buying a vehicle easy Reviewed on: 13th August 2021

Brilliant

5
I have used first response for many years, (car financing) the staff are great,short call waiting times and do whatever they can to help when in need. I will forever use this company for future use and would recommend many as they're amazing. Reviewed on: 13th August 2021

They break down everything you need to know and their response time is amazing

5
Was able to find me the right car for me and had my finance in just a couple of days! Reviewed on: 13th August 2021

Brilliant service

5
Mak story short guys you are in right hand if you are with 1st response. Trust me Reviewed on: 13th August 2021

Smooth process aucik effeicent and friendly

5
I used then to get my car finance and I was amazed how helpful friendly and proffesional there were. I was supported through every step and they were always on hand no matter what I needed. The price was great and I would definitely recommend anyone looking for finance to contact them Reviewed on: 13th August 2021

Car finance

5
Each agent i spoke to when setting up my application were wonderful, easy to talk to and so helpful. They went above and beyond to help me to finance my 15 year old BMW M5 which is definately out of the usual company policy Reviewed on: 13th August 2021

Top class service

5
Very good company to work with very responsive and helpful Reviewed on: 13th August 2021

Always helpful

5
Great company they have helped me with my car since I've taken out finance with them always happy to help and kind and friendly staff always helpful Reviewed on: 13th August 2021

Great easy process

5
Process from start to finish was brilliant customer service was excellent Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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