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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Top rating brilliant

5
A couple of years ago I was finding it hard to be accepted for car finance but first response were so supportive and brilliant I couldn’t fault them. They actually helped me every step of the way. And I managed to get my own car finance. 2 years down the line and I don’t have a bad word to say about them. It’s been a pleasure. So understanding with people in my circumstances and brilliant customer services. Is all I can say is thankyou Reviewed on: 13th August 2021

Fantastic fiance company very helpful and friendly

5
Had finance twice wouldn’t go any where else Reviewed on: 13th August 2021

Highly recommend

5
This company is brilliant they handle everything and it's quick and easy and very friendly Reviewed on: 13th August 2021

Great service

5
The staff at first response sorted everything out so much quick than any other finance company I have spoken too, will definitely be using them again. Reviewed on: 13th August 2021

Brilliant

5
I was very nervous about using a finance company but they put me at ease and talked me through everything so I fully understood what I was taking on. Reviewed on: 13th August 2021

Great customer service

5
I purchased my 1st motor vehicle and first responce were amazing helping with the finance application process. Very smooth and made me feel at ease! Great customer service. I definitely recommend Reviewed on: 13th August 2021

Excellent service

5
First response finance helped me when no other finance company would. I have used them twice now to purchase finance and I can't fault them one bit. Great customer service. All round 10/10 Reviewed on: 13th August 2021

Easy to use and very friendly

5
Easy to apply for and the team that got in contact with me were very helpful and friendly. Very happy with the service Reviewed on: 13th August 2021

Helpful

4
Very friendly and efficient service. Quick decision and completion. Very easy to use. Reviewed on: 13th August 2021

Poor credit

5
I have poor credit. But had a nice size deposit. They gave me a chance to get on the road as I was struggling with 2 teenagers and a new born. Great customer service. Had no problems with them. Reviewed on: 13th August 2021

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