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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 6,930 reviews, last reviewed 20th Feb 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
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Tez
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6930)

Fantastic service

5
This is my first time using First Response Finance. Service was excellent from start to finish. Will definitely use them again in the future. Reviewed on: 13th August 2021
Sally Barrett's avatar
Sally Barrett

Fantastic!

5
Always very helpful and very efficient Reviewed on: 13th August 2021
Molly Doyle's avatar
Molly Doyle

Top rating brilliant

5
A couple of years ago I was finding it hard to be accepted for car finance but first response were so supportive and brilliant I couldn’t fault them. They actually helped me every step of the way. And I managed to get my own car finance. 2 years down the line and I don’t have a bad word to say about them. It’s been a pleasure. So understanding with people in my circumstances and brilliant customer services. Is all I can say is thankyou Reviewed on: 13th August 2021
Jadeluke08 's avatar
Jadeluke08

Fantastic fiance company very helpful and friendly

5
Had finance twice wouldn’t go any where else Reviewed on: 13th August 2021
Susan dowling 's avatar
Susan dowling

Highly recommend

5
This company is brilliant they handle everything and it's quick and easy and very friendly Reviewed on: 13th August 2021
Elaine Marshall's avatar
Elaine Marshall

Great service

5
The staff at first response sorted everything out so much quick than any other finance company I have spoken too, will definitely be using them again. Reviewed on: 13th August 2021
Callum Smith's avatar
Callum Smith

Brilliant

5
I was very nervous about using a finance company but they put me at ease and talked me through everything so I fully understood what I was taking on. Reviewed on: 13th August 2021
Beki Meadows's avatar
Beki Meadows

Great customer service

5
I purchased my 1st motor vehicle and first responce were amazing helping with the finance application process. Very smooth and made me feel at ease! Great customer service. I definitely recommend Reviewed on: 13th August 2021
AAGAMEZPLAY's avatar
AAGAMEZPLAY

Excellent service

5
First response finance helped me when no other finance company would. I have used them twice now to purchase finance and I can't fault them one bit. Great customer service. All round 10/10 Reviewed on: 13th August 2021
Julie Anne McNab's avatar
Julie Anne McNab

Easy to use and very friendly

5
Easy to apply for and the team that got in contact with me were very helpful and friendly. Very happy with the service Reviewed on: 13th August 2021
Johny Law's avatar
Johny Law

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