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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Excellent!

5
They helped when no one else could and now ,I'm able to go to work,days out ,and help others by dropping food off in my car . Reviewed on: 13th August 2021

Amazing customer service

5
Always kept me up to date with what was happening with the car I purchased and customer service was brilliant and I would definitely recommend this company to others Reviewed on: 13th August 2021

Very helpful

5
They talked you through everything Reviewed on: 13th August 2021

Excellent customer service

5
Absolutely excellent customer service very helpful and friendly service Reviewed on: 13th August 2021

Loving my new car no faults drives like a dream!

5
After a bad experience elsewhere I never dreamt I’d find a reliable car and now I have! With the help of first response and they have been incredible they even helped me goodwill towards my new timing belt which was reccomended to be done ✅ Reviewed on: 13th August 2021

couldn't ask for more

5
simple and easy process, staff are friendly and helpful couldn't really ask for more Reviewed on: 13th August 2021

Helpful and good communication

5
Always helpful and very quick on the phone which has been essential during the pandemic. Reviewed on: 13th August 2021

Excellent communication

5
I had a excellent experience with them Reviewed on: 13th August 2021

Amazing

5
Quick and reply and leading money to someone who has bad credit allowing myself to buy a car Reviewed on: 13th August 2021

Great finance company

5
Always willing to go the extra mile to help and make customers happy and satisfied, I have not long taken out a new 4yr finance with them Reviewed on: 13th August 2021

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