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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Great to deal with

5
Have had great experience with this company was turned down for finance by every other company until I found first response who went above and beyond to get me the best deal at a monthly repayment which I could afford regardless of my my credit score.now onto my 2nd car with them. Would high recommend Reviewed on: 13th August 2021

Excellent customer service

5
Iv now been with first response for around 10 years getting my car finance and every time I have called them I have always had a good experience due to there professional operators who have helped me purchase 3 cars with them I would not go anywhere else. Reviewed on: 13th August 2021

Makes dream come true

5
Absolutely amazing company helped me to get my dream car. Professional customer service and spot on customer focused company Reviewed on: 13th August 2021

Excellent service

5
They are a great service and I would and have recommended then to family and friends. Reviewed on: 13th August 2021

Fast and efficient

5
Everything was done fast and efficiently and felt like I was supported through the whole process making sure I was happy and that I understood everything Reviewed on: 13th August 2021

First time customer

5
I couldn't be more thankful for the service I received. It was quick, simple and was given all the time by my agent to ask any questions. Reviewed on: 13th August 2021

Easy peasy

5
It was real simple to do and excepted even though my credit rating was low but with this product my score has got better Reviewed on: 13th August 2021

the very best around

5
this company was the very best at what that do and would recommend this company as the best around Reviewed on: 13th August 2021

Helpful, understanding

5
I've had 2 finances with this company and never had an issue, my first vehicle was stolen and they didn't hesitate to offer me another finance, very fair and compassionate Reviewed on: 13th August 2021

Amazing

5
I don’t have the best of credits I am trying to improve it. The team at first Response have helped me get a new car in which is essential to my life. They spoke to me like a person and didn’t just take a look at my file and assume for that I am grateful. Reviewed on: 13th August 2021

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