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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (8001)

Best car finance

5
Tried for ages to get finance always declined. Rang first response and was approved within 10 mins. Had my car 2 days later Reviewed on: 13th August 2021

Best so far

5
First Response is a car finance company that carries his customers along and they will access your financial situation to give you a need tailored to your needs and payments which they believe you will be able to afford monthly, their customers service is also excellent, will recommend anytime. Reviewed on: 13th August 2021

Simple and clear from the start

5
Used first response to finance a new motorcycle. Everything was done over email and telephone. Payout was within 48hrs. Everything was explained to me and clear. Would definitely use them for my next big purchase Reviewed on: 13th August 2021

Best car finance ever

5
Best car finance I’ve ever been with! So quick and easy!! Reviewed on: 13th August 2021

Great company

5
Professional helpful and understanding Reviewed on: 13th August 2021

I struggled to get finance for a car with not so great credit and first response where very helpful on explaining everything and helped me every step of the way. Outstanding customer service

5
Very helpful and honest and also no nonsense on everything Reviewed on: 13th August 2021

Perfect team

5
Very kindly and nice person to talk with you. Reviewed on: 13th August 2021

Payments

5
I spoke to FRF and couldn't have been happier, I struggled with only one of my payments during the COVID pandemic and they were able to allow me to leave one payment and pay it at a later date. It took a huge weight off of my shoulders. They couldn't have been any more helpful telling me not to worry and if it needed to happen again then to call them and they would do what they could!! Reviewed on: 13th August 2021

Great company

5
I got a really good finance deal through first response. Will use them again in the future. Reviewed on: 13th August 2021

Easy credit score improving car finance

5
I belive I am into my fifth year with 3 different vehicles with First Response. My credit score has improved greatly, when I ran into financial problems one phone call sorted everything out. Weekly or monthly payments with the added bonus of being able to pay more on the app. All cars bought are scrutinised for year, value etc. Definitely an A☆ company. Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review