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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.882014952790489582 (7808 reviews)

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4.88

Based on 7,808 reviews, last reviewed 23rd Jun 2026

84800% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7808)

Amazing company

This company has been outstanding, due to my circumstances during COVID loosing work, they have been very understanding and never give me any hassle with being behind on payments helping and supporting me in every way possible. Reviewed on: 13th August 2021

Good communication

Let me pick what day to pay and if wanted weekly or monthly and there if you need to talk about your finance with them Reviewed on: 13th August 2021

Exemplary service

A finance company that does not punish based on your past, this is a finance company that only looks to the future, Reviewed on: 13th August 2021

Straight forward. Easy as 123

Whole process completed via text and email. Payment made immediately Reviewed on: 13th August 2021

Excellent, fantastic service

I approached First Response Finance for my car finance, I had never had any sort of finance before so I was unsure about the whole process, quite worried about it. I had absolutely nothing to be worried about, they made me very at ease and the whole process was such a smooth run. I would highly recommend First Response Finance to anyone that is thinking about car finance. They staff could not be more helpful and they are so friendly. Reviewed on: 13th August 2021

Reasonable understanding lender

I’ve used this company to finance my vehicle twice they are very understanding & work well with their customers Reviewed on: 13th August 2021

very kind and helpful

I was tired of being denied car finance and only with a provisional licence it was just a no go area but with First response they came to my rescue. They thoroughly checked my finances to make sure I was really able to pay back for my loan. After sending all the documents they requested even with not so good credit score I was accepted. One thing I loved about First Response Finance is because I have a provisional licence they were very honest with how much I can spend on a car and really checked with me countless times if I was happy with the car itself. They were in touch throughout the whole process. They never gave me false hope. they are very genuine and helpful. Even as I build my credit and working on getting a full licence I will still use FRF, They are the best no doubt about it. Reviewed on: 13th August 2021

Amazing customer service

Helped me out when I had nowhere to turn. Sorted me my finance and I got my car the next day. Customer service was amazing they never judged or anything and helped me through every stage Reviewed on: 13th August 2021

Finance

Great service and customer service Reviewed on: 13th August 2021

Quick efficient excellent

Used these on 2 seperate occasions & on both occasions had no issues whatsoever. Excellent customer services with a very good knowledge & the turn around from accepting my cars to collection was within 24 hours. Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

84800% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7808)

Amazing company

Good communication

Exemplary service

Straight forward. Easy as 123

Excellent, fantastic service

Reasonable understanding lender

very kind and helpful

Amazing customer service

Finance

Quick efficient excellent

Review First Response Finance: Car finance now

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