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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7233 reviews)

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4.95

Based on 7,233 reviews, last reviewed 1st May 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent company and helped me even with poor credit. Excellent company and helped me even with poor credit. Great customer service too. Reviewed on: 1st May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7233)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Outstanding

I’ve used first response a number of times and I can’t fault them, the customer service has been fantastic and the way they will help you as best they can even if you have adverse credit history. I will always recommend them to family and friends and will continue to use them in the future. Reviewed on: 13th August 2021

First class,very helpful,professional and easy.

Can’t recommend highly enough. I was amazed just how easy they made the whole process and every member of staff that I spoke to were pleasant and helpful. The flexibility being able to check online to see how your monthly payments could shorten your term was very helpful. All in all a stress free process. A++++ Reviewed on: 13th August 2021

Amazing

Amazing finance company very friendly and helpful, will go above and beyond to help you out. Even with bad credit they will try there best, monthly payments reasonable also. Reviewed on: 13th August 2021

Professional and efficient service

I've been getting car Financial help from First Response Finance for over 15 years now and I have received professional service at all times. Reviewed on: 13th August 2021

Great customer service

There a very organised company and help you with all sorts of enquiries or struggles you have! Everyone very polite and friendly and my car finance was completed within the day to! Reviewed on: 13th August 2021

Great service

Been with them for over 5 yrs never had a problem with them, Recommend to friends and family as well Reviewed on: 13th August 2021

Brilliant company

Easy to deal with hassle free company good communication Reviewed on: 13th August 2021

Great

Good experience, always helpful in every aspect Reviewed on: 13th August 2021

Great company

I have used this company to finance my last 3 cars, they are fantastic and friendly. Recommended to a friend who also used them. Reviewed on: 13th August 2021

Don't Look Any Further !!

Great company to deal with. I've used First Response a couple of times. They make the whole process very quick and easy. I would s Definitely recommend them and will use them again for any future funding A1+++ Reviewed on: 13th August 2021

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