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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic

First Responce were great very helpful always friendly and made me feel that I really matterd GREAT company thank you Reviewed on: 13th August 2021

Pleasure experience

It was really easy to arrange my finance with, at all time I was informed about my choices. Reviewed on: 13th August 2021

Easy transaction

I bought a bike through them before I upgraded to another bike It was pleasant and no hassle. When my brother wanting a new bike I put them forward to him and now has his dream bike Reviewed on: 13th August 2021

Quick and easy

Signed up through a garage but the process was very quick and easy, I desperately needed a new can but have bad credit, thank you so much Reviewed on: 13th August 2021

Customer service 2nd to none

Always work with you to a satisfactory solution Reviewed on: 13th August 2021

Quick and easy had my finance in place in around 20 mins and really helpfull staff

Would recommend them again very understanding and supportive got treated like a trusted customer Reviewed on: 13th August 2021

Great service

.................................. Reviewed on: 13th August 2021

Good company

They helped me out getting the best bike for work on finance so definitely recommend them Reviewed on: 13th August 2021

Car loans and more

First Response team are friendly supportive and proffessional When i had issues with dealer, (car had serious issues) there advice and support helped me get through a tough ride. They guided me through problem, advised me on legal options, and finally enabled me to get another car from different dealer. I was crumbling trying to deal with dealer, first response team helped me both practically and emotionally, i cant thank them enough for their support. Brilliant team in all departments. Reviewed on: 13th August 2021

Great customer service

Great customer service especially during the peak of the pandemic they reassured all of their customers that they were there to help regardless of the circumstances Reviewed on: 13th August 2021

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