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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7233 reviews)

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4.95

Based on 7,233 reviews, last reviewed 1st May 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent company and helped me even with poor credit. Excellent company and helped me even with poor credit. Great customer service too. Reviewed on: 1st May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7233)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Quick answer

I found this company to have a hassle free attitude to obtaining finance for my car, and also found very easy to contact with enquiries I needed sorted Reviewed on: 13th August 2021

My silver lining

I didn’t have the greatest credit, but this company still gave me a chance and that meant more than they could have imagined. Because they were able to help me, I was able to get a car and move around with my toddler with ease and comfort. So thank you! Reviewed on: 13th August 2021

Very good service

They did everything quick and very good service Reviewed on: 13th August 2021

Amazing service from start to finish

I was worried I wouldn’t be able to get a car on finance until I got in touch with first response finance who did nothing but help me and guide me from start to finish I am so happy at how quick I was able to drive away with my first car. Thank you first response Reviewed on: 13th August 2021

Absolutely out of this world!

First response finance were quick, straight forward and paid out shortly after the confirmation call. I cannot thank them enough. The man (I cannot remember his name) was a lovely and understood my anxiety and mental health that I declared to him at the start of the call. I didn’t once feel like I was being judged and extra help can be put in place if needed in the future. From applying to getting my car it was quick and smooth process that took no more then a day. In the future, when I’m due to get a new a car I will most definitely be going through this company. Outstanding customer service and outstanding members of staff. Reviewed on: 13th August 2021

Fantastic

I have had car finance with this company for many years and their customer service and the whole process is very quick and easy Reviewed on: 13th August 2021

Fantastic service from start to finish

Quick and very easy to deal with. Reviewed on: 13th August 2021

Highly recommend

My finance was arranged in a very polite, helpful & efficient manner. I was guided through the process at every stage. Reviewed on: 13th August 2021

Fast friendly customer service

Went to look at car had representative call me to go through all my details and see what was affordable for me for my car and was done within 45mins and got a great deal and money was payed out within the day of me accepting my vehicle Reviewed on: 13th August 2021

Great customer service

Very friendly staff and helped loads getting my new car Reviewed on: 13th August 2021

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