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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great Company

The process from start to finish was very easy and my advisor was always available to speak to at all times. Have recommend this comapny to others who too have had the same professional experience i had. Great company !!!!! Reviewed on: 13th August 2021

Quick and reliable

Quick and reliable service for finance with low credit score. Reviewed on: 13th August 2021

Great service and acceptance.

Currently a returning customer as ive had finance with First responce a few years prior. Threw not having any problems with customer service or quality of finance i am happy to refer friends and family and use first responce time and time again 5* Reviewed on: 13th August 2021

Great company

Ive used this company twice now and both times they've been amazing finance is so quick making it so much easie4 to swap our old car for new one and was able to move finance from old car to new one to allow us to get a better car great company highly recommended Reviewed on: 13th August 2021

Top company

Simple as that, top company, tip customer service Reviewed on: 13th August 2021

Brilliant company

I’ve been with first response Finance for a few years now I’ve had three cars on finance with them and I won’t be going with any other company, I had a choice with my current car to go with the dealership finance company but I asked could I use my own and first response finance agreed straight away with no hassle they are so quick processing your application and all staff I’ve dealt with are very friendly and helpful they make sure I am happy with payments and give you different options of affordable payments to suit you I have never had a fault with first response finance and I will be staying with them in the future as I enjoy the easy stress free process with them thank you so much first response finance for your continued hardwork and friendly and helpful service Reviewed on: 13th August 2021

Excellent easy process

Dealing with first response finance is so easy ,following the step by step process. I am so happy and grateful for 1st response finance services. Reviewed on: 13th August 2021

Will never leave

Absolutely great company,completely customer focused,you know where you stand 100%of the way. Thank you first response finance Reviewed on: 13th August 2021

Its great

Good manners answer fone very quick got finance without a hitch good company 100% Reviewed on: 13th August 2021

Fantastic fincance company

The lady I spoke to who done my finance I can’t remember her name but she was so helpful and so easy to understand. I new exactly where I was with everything and I would highly recommend the company to anyone. Reviewed on: 13th August 2021

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