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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service

Excellent service from start to finish, went above and beyond my expectations Reviewed on: 13th August 2021

They were so helpful and easy to deal with

They were so helpful and easy to deal Reviewed on: 13th August 2021

Fantastic Company

Very quick, reliable company with great customer service! Reviewed on: 13th August 2021

So helpful!

First response was a god send for me. I needed to get a finance for my new car and they came through and I was so chuffed I was accepted after not having the best credit score. Everything was straight forward, and the information was sent straight to my email so I could access it with ease. Payments aren't excessive and are reasonable. I would recommend to others. Reviewed on: 13th August 2021

Good finance

Very good car finance and helpful Reviewed on: 13th August 2021

Very efficient and quick

They sorted all I needed within a few days. Reviewed on: 13th August 2021

First response

This is my 3rd car on finance. This company went above & beyond before I even purchased this car to make sure it was the right 1 for me. They were so so helpful compared to any other finance companies I have been with! Thanks first response! Reviewed on: 13th August 2021

Absolutely world class service

First response have an amazing customer service, they always priorities your request and make sure you are satisfied. I had ordered a car that had faults and I flagged this with the dealer who refused to pickup the car n rectify the issue, alerted first response who were quick to get the vehicle inspected and recovered back to the dealer. Got a full refund of my deposit and had my finance restored in 24hrs and ordered another car without any hustle. Would highly recommend them. Reviewed on: 13th August 2021

Customer service zero to none!!

Amazing customer service every time you ring nothing is too much problem for the advisors and they are so understanding Reviewed on: 13th August 2021

Excellent company

First class staff and products.No hassle communication. Reviewed on: 13th August 2021

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