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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
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Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7808)

Spot on service

5
Nothing was any bother. Finance sorted and new car in no time at all. Reviewed on: 13th August 2021
Rebecca's avatar
Rebecca

Excellent choice for car finance

5
The advisors for first response are amazing, they are very reassuring and find a suitable payment plan to suit your needs. Have to say they were the best company to listen to any financial problems due to covid and people being furloughed. Will use again and highly recommend to anyone in need!! Thank you Reviewed on: 13th August 2021
Lindsey 's avatar
Lindsey

Excellent company.

5
Very good company to finance with! Excellent customer service and no problems what so ever! Reviewed on: 13th August 2021
Lauren Pearson's avatar
Lauren Pearson

Excellent customer service

5
I had given up hope of getting finance when I chanced upon a First Response Finance advert online. They were brilliant. I had a car within a week even with my awful credit history. I would recommend to anyone with or without a dodgy credit score. Reviewed on: 13th August 2021
Ian Wilford's avatar
Ian Wilford

Excellent

5
Amazing customer service, helped me through the whole process Will definitely be recommending them Reviewed on: 13th August 2021
Allana's avatar
Allana

Brilliant company

5
Gave me a great deal for my car finance. Great communication, helpful,friendly staff. Reviewed on: 13th August 2021
Michelle 's avatar
Michelle

Just Amazing!!

5
So professional with a great customer service team. The process was so easy, can’t recommend enough! Reviewed on: 13th August 2021
Leah Kalair-Francis's avatar
Leah Kalair-Francis

Amazing service

5
Professional and good prices happy to finance with them again Reviewed on: 13th August 2021
Louise olivia Lawson's avatar
Louise olivia Lawson

Amazing

5
Amazing service, helped me to buy my very first Mercedes and nothing was to much to ask can thanks the guys enough!!! Reviewed on: 13th August 2021
Darryl 's avatar
Darryl

Second Time User. Same GREAT service

5
The service is and has always been very simple from the end users perspective but having sat in the showroom with the dealers waiting for payment it’s a great service for them also. Swift payment and courteous team. On my second use of their products I was offered finance again but the repayment was a little high. I challenged back politely outlining zero late or missed payments over nearly three years and they moved the payment to a better rate which sealed the business. They listened and this stopped me shopping elsewhere. Always polite people on the other end of the phone and made me feel like a human being not a sun prime customer. Reviewed on: 13th August 2021
Gareth Rogers's avatar
Gareth Rogers

Review First Response Finance: Car finance now

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