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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

I never thought I could get help

I was in need of a new car I was always buying cheap runarounds and the last one broke down leaving me stranded in the middle of Crewe with 3 children and I thought enough was enough. My credit has never been very good so didn’t hold out much hope. I called, made a face to face appointment , chose my car, got approved and drove away the same day!!!!! They were sticking their necks out to get me a good deal and I am still living my car. Big thanks to first response finance Reviewed on: 13th August 2021

Great company

Easy to deal with! Excellent customer service and a friendly company. Reviewed on: 13th August 2021

Excellent service

Perfect customer service and excellent service highly recommended Reviewed on: 13th August 2021

the best one i've used in a decade.

Very fair pricing, was no bother applying and was fast too, never had any problems.. (unlike others i could mention), always friendly on the phone...all in all a very pleased customer. Reviewed on: 13th August 2021

Easy and affordable.

I found First Response easy to set up and deal with. The price I got was also fair and affordable. Reviewed on: 13th August 2021

Fantastic

I used the online service to see if i could be accepted for finance .. once I got the email .. I rang the company and the fella was fantastic, so helpful Reviewed on: 13th August 2021

Brilliant company

I dealt with first response and thay was so friendly and helpful was a pleasure dealing with hope offer great service very happy Reviewed on: 13th August 2021

Highly recommended

Struggling to get finance till first response finance helped me get my first car . Great service Reviewed on: 13th August 2021

Amazing customer service

Very easy reliable service second to none Reviewed on: 13th August 2021

Excellent customer service

Couldn’t do enough for me to find the right car with my budget Reviewed on: 13th August 2021

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