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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Friendly staff and amazing service provided

When I was in need of car finance. Quick. Following my previous car being unrepairable. And me not having the additional funds for the car. The process was very quick from the application to the money being sent to my car dealership. I was very happy when the next day after apication. I was able to pick my car up. This then enabled me to then still get to work. Then when I had to contact first response finance to advise of a change. The lady who I spoke to was very helpful and got the change reported. I would recommend for my family and friends. Reviewed on: 13th August 2021

Easy to deal with, very helpful

After an incredibly bad year my credit rating took a dive however they where able to help me quickly, everything was sorted and I had my new van in a few days Reviewed on: 13th August 2021

cracking service and support

very good, have used this company for years and they have been excellent Reviewed on: 13th August 2021

Fantastic Company - Great People, have recommended to Many

My Credit History has never really been the best. No company would really touch me, then First Response Finance came along and they have been great, I have now had 2 Motorbikes through them, I had problems with the first bike I got and they were compassionate and took a hell of a lot of stress of my shoulders in the time I needed the most. This Company deserve more than just a reward in my eyes *********** Reviewed on: 13th August 2021

Brilliant polite and helpful

They were polite and helpful they helped me find the right finance that I could afford Reviewed on: 13th August 2021

Great Finance company.

Great company who provided me with an excellent service very quickly. Easy to set up, and great customer service. Reviewed on: 13th August 2021

Best Finance Company Ive used so far

This is one of the best finance companies I have used so far they made my application for motor finance so easy to apply for and no hassle going back and fourth also when I called to make an adjustment to my account it was again another quick and easy process and the lady I spoke with was pleasant and super helpful would 100% use again and recommend to others in the future :) Reviewed on: 13th August 2021

Brilliant customer service

Brilliant experience. Staff went the extra mile to ensure the product and price were satisfactory as well as ensuring my well-being was named paramount. Reviewed on: 13th August 2021

First response finance

I highly recommend first response finance as they have excellent customer service, very understandable, give people with low credit score a chance. I’ve never had any problems with this company. Easy to contact, they keep you up to date on payment requirements and receipts. without first response I wouldn’t be able to have my car on the road! I really appreciate this company. Will always recommend them Reviewed on: 13th August 2021

Excellent quality customer service

First Response is a rapid excellent company they had my finances sorted to buy my new car in minutes always on hand to help and assist with any problems you may have excellent customer service. Reviewed on: 13th August 2021

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