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First Response Finance: Car finance reviews

4.95
Based on 7,237 reviews, last reviewed 3rd May 2026
30000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026
M D's avatar
M D

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great Service

5
This company is a great credit provider Reviewed on: 13th August 2021

Fantastic company

5
My experience from first response they always help me and text me deaf awareness great . Great team friendly the best I ever see . Reviewed on: 13th August 2021

Fantastic

5
Easy to do. No hassle, straightforward Reviewed on: 13th August 2021

Fantastic

5
I had poor credit and was offered loans @ 39%APR. First Response gave me a loan @ 17%. I paid it off early and saved on interest. The phone staff where friendly, helpful and knowledgeable. Thank you FRF. Reviewed on: 13th August 2021

Easy fast and very informative

5
I’ve used first response finance for several years it’s always easy to finance and every detail is personally gone through with the advisor. They give options to suit you finances and let you decide. Very happy Reviewed on: 13th August 2021

Had a great experience

4
First response have been fast efficient and provided a helpful service Reviewed on: 13th August 2021

Highly recommended

5
I have had 2 finance agreements with thus company, they are friendly approachable and make sure everything is explained at every stage. On one occasion where I had a payment issue there worked with me to resolve this with no nasty admin charges. A fantastic company I would happily use again. Thank you Reviewed on: 13th August 2021

Excellent

5
I could not have wished for an easier ,helpfull,careing company they help me step by step when ever I need help and always get in touch to see things are ok, if ever I get car finance again I would run back to first response finance, thank you for always being very helpful. Reviewed on: 13th August 2021

Brilliant customer care nothing wasn't to much

5
Always kept in the loop in everything and so easy to apply Reviewed on: 13th August 2021

Very easy

5
Good rate and easy to deal with, online portal is also very easy to navigate Reviewed on: 13th August 2021