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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Top class Car Finance

Last year I had some bad luck and had to sell my car for a very small amount. I really need a car for my children and could not afford a cash lump sum to buy a decent car for my family. This is when I found out about First Response. They really helped me get an affordable priced car and the monthly payments suit me great, also I now have the the best car I have ever had. First response were so thorough and quick for their decision. I would highly recommend. Reviewed on: 13th August 2021

Amazing Company!!!

When no one wanted to help me purchase a car on finance due to my credit score being low. First response did the job! They made me feel at ease and really assured me that they can help me. Now I’m enjoying my new car and I’ll be forever grateful to this company for allowing me to drive the car I have now. Reviewed on: 13th August 2021

Great service A*

First Response were easy to deal with, answered any questions I had, we’re available at the end of the phone if I needed to call and overall gave an amazing service which enabled me to purchase the car I wanted. Everything was made clear from the start and customer service was top notch. Now as a customer I get monthly texts to let me know exactly when my payment will be going out my account ensuring a simple and easy transaction each month. Thank you First Response Finance. A+ service all round. Reviewed on: 13th August 2021

Amazing company

This company has been outstanding, due to my circumstances during COVID loosing work, they have been very understanding and never give me any hassle with being behind on payments helping and supporting me in every way possible. Reviewed on: 13th August 2021

Good communication

Let me pick what day to pay and if wanted weekly or monthly and there if you need to talk about your finance with them Reviewed on: 13th August 2021

Exemplary service

A finance company that does not punish based on your past, this is a finance company that only looks to the future, Reviewed on: 13th August 2021

Straight forward. Easy as 123

Whole process completed via text and email. Payment made immediately Reviewed on: 13th August 2021

Excellent, fantastic service

I approached First Response Finance for my car finance, I had never had any sort of finance before so I was unsure about the whole process, quite worried about it. I had absolutely nothing to be worried about, they made me very at ease and the whole process was such a smooth run. I would highly recommend First Response Finance to anyone that is thinking about car finance. They staff could not be more helpful and they are so friendly. Reviewed on: 13th August 2021

Reasonable understanding lender

I’ve used this company to finance my vehicle twice they are very understanding & work well with their customers Reviewed on: 13th August 2021

very kind and helpful

I was tired of being denied car finance and only with a provisional licence it was just a no go area but with First response they came to my rescue. They thoroughly checked my finances to make sure I was really able to pay back for my loan. After sending all the documents they requested even with not so good credit score I was accepted. One thing I loved about First Response Finance is because I have a provisional licence they were very honest with how much I can spend on a car and really checked with me countless times if I was happy with the car itself. They were in touch throughout the whole process. They never gave me false hope. they are very genuine and helpful. Even as I build my credit and working on getting a full licence I will still use FRF, They are the best no doubt about it. Reviewed on: 13th August 2021

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

Top class Car Finance

Amazing Company!!!

Great service A*

Amazing company

Good communication

Exemplary service

Straight forward. Easy as 123

Excellent, fantastic service

Reasonable understanding lender

very kind and helpful

Review First Response Finance: Car finance now

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