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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7808)

Brilliant service

5
Brilliant service from these guys every step is explained. First class care will definitely use and recommend their services again Reviewed on: 13th August 2021
Alastair's avatar
Alastair

Great until a problem

1
Great company until you have a problem with the vehicle then they are of no help at all - leave you high and Dry and become overnight mechanics Reviewed on: 13th August 2021
Stacey Carter's avatar
Stacey Carter

Excellent finance company

5
They always helped when I need it and have friendly staff always a pleasure to deal with Reviewed on: 13th August 2021
Jamie Nicholls's avatar
Jamie Nicholls

Perfect company to deal with

5
I have had no issues each time I have called FRF. I have always had a friendly call handler and they have always made sure I am satisfied before ending the call. 100% recommend Reviewed on: 13th August 2021
Matthew Wright's avatar
Matthew Wright

Good product, good service.

4
I didn't have the best credit rating, but I didn't have the worst and FRF just ran through my personal situation, ran the numbers and offered my a good rate that allowed me to buy a good car to get me to work and look after my family. Clear, concise and pleasant throughout, a pleasure to work with. Reviewed on: 13th August 2021
Dave Morton's avatar
Dave Morton

I would highly recommend

5
From start to finish of the Purchase of my car they was so helpful and made sure I could pay the finance and not get myself into more debt they are very helpful and they make sure they give you a reasonable offer of repayments so you can afford to pay for it Reviewed on: 13th August 2021
Debra Slater's avatar
Debra Slater

Professional, personal, service

4
The ease and speed at which everything was organised, especially with an import vehicle was excellent. The fact that I can deal 1:1 without a call centre for a professional personal service sets them apart. Reviewed on: 13th August 2021
ALF's avatar
ALF

Great company to deal with

5
Definatly would use again very helpful in difficult times Reviewed on: 13th August 2021
James Trotter's avatar
James Trotter

Happy

5
Friendly fast service , easy to deal with Reviewed on: 13th August 2021
jazloweckyj@hotmail.co.uk's avatar
[email protected]

Fast,easy,transparent

5
One of the best companies iam used for car finance Reviewed on: 13th August 2021
Albinas Galinis's avatar
Albinas Galinis

Review First Response Finance: Car finance now

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