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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Amazing customer service

5
Helped me out when I had nowhere to turn. Sorted me my finance and I got my car the next day. Customer service was amazing they never judged or anything and helped me through every stage Reviewed on: 13th August 2021
Kayleigh's avatar
Kayleigh

Finance

5
Great service and customer service Reviewed on: 13th August 2021
Joe Locke's avatar
Joe Locke

Quick efficient excellent

5
Used these on 2 seperate occasions & on both occasions had no issues whatsoever. Excellent customer services with a very good knowledge & the turn around from accepting my cars to collection was within 24 hours. Reviewed on: 13th August 2021
Blakey's avatar
Blakey

First response listen

5
First response listen to any issues you have and deal with them. Reviewed on: 13th August 2021
Maxine Edwards's avatar
Maxine Edwards

Amazing Service

5
Amazing Service from start to finish. Really took the time to understand my past situation and my future plan to improve things. The new car helped as well. Reviewed on: 13th August 2021
Scott Burrows's avatar
Scott Burrows

Fab and Friendly

5
The kindest friendliest people who changed my life with helping me gain my independence back and getting me a family car ! Customer service to the whole signing process was the easiest and simplest and someone was at the end of the phone if I needed them Reviewed on: 13th August 2021
Kirsty's avatar
Kirsty

Really helpful

5
They are always willing to help you out in all circumstances. I am a key worker they was amazing with things I needed to know Reviewed on: 13th August 2021
Soph's avatar
Soph

Easy to get

5
The company are very helpful and understanding they helped me alot when I was finding it hard to keep up with my payments they tried everything to keep me on track Reviewed on: 13th August 2021
Tony Osborne's avatar
Tony Osborne

Excellent service

5
My experience with this company was getting excellent had my car in one week from first applying highly recommended Reviewed on: 13th August 2021
Gill's avatar
Gill

Best finance company i have used.

5
Very easy and friendly to deal with. Will go that extra mile to help and will make sure that you are looked after. Best company i have used. 5* customer service. Highly recommended. Reviewed on: 13th August 2021
Lee Rees's avatar
Lee Rees

Review First Response Finance: Car finance now

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