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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7237 reviews)

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4.95

Based on 7,237 reviews, last reviewed 3rd May 2026

30000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth, quick and most importantly with no hidden fees Smooth, quick and most importantly with no hidden fees Reviewed on: 3rd May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7237)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very happy

We couldn’t be happier with first response they have been brilliant when we first got our car and there was problems with the car. They helped sort out the problems and the finance application was easy Reviewed on: 13th August 2021

New finance

Excellent service easy to apply online quick desision quick payout for my new car would highly recommend Reviewed on: 13th August 2021

Top Company

First class service from a first class company. Easy and straight forward from start to finish. Had a problem with a garage where I purchased a car and First Response Finance stepped in for me and fixed it in no time! Highly recommended Reviewed on: 13th August 2021

Personal touch made all the difference

First response provided a fast honest service, they took the time to get to know me, my history and my circumstances before making their decision. Ultimately they helped me buy a car that I love and save me in the region of £6k compared to a competitor. The guy I dealt with was friendly, attentive and patient and it the all around service was fantastic Reviewed on: 13th August 2021

Excellent company

Been with these years no issues at all bend over backwards for me all the time Reviewed on: 13th August 2021

Great customer service

Felt as if I was treated as a human not a number or robot. They did their background checks including really finding out how much my wife and I made. Excellent communication skills on every level Great job guys Reviewed on: 13th August 2021

Amazing customer service

From start to finish the customer service was amazing helping with paperwork and answering questions and concerns . Would recommend. Reviewed on: 13th August 2021

Car purchase

Great experience all explained over the phone,hassle free and very good customer service Reviewed on: 13th August 2021

Had 4 cars through first now and without there help I dont know how I would get finance

I have been getting finance from first for over 10 years (4 cars) and will continue with the company Reviewed on: 13th August 2021

Verry good

Verry good and Verry faster,friendly operators. Reviewed on: 13th August 2021

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