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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7241 reviews)

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4.95

Based on 7,241 reviews, last reviewed 6th May 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

So happy with these guys really helpful and so quick... So happy with these guys really helpful and so quick with there responses ! Phoned me when all things were ready with my car and really did go the ext... Read more Reviewed on: 6th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7241)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

No hassle excellent communication

Got finance for the second time no problem. Customer service is 100%. Would definitely recommend Reviewed on: 13th August 2021

Would use any other company

Very fast acting an reliable, would highflying recommend this company Reviewed on: 13th August 2021

Quick and simply finance

I’ve had finance twice now and it’s always been simple and quick to apply and put it place. Easy to access payments and statements online too. Reviewed on: 13th August 2021

Amazing

Weve had no problems with first response finance, we were sceptical about getting finance but they put us at ease and have been amazing if youve got a question they'll answer jt the best they can and with in so many hours you'll have a response Reviewed on: 13th August 2021

Great company with no issues

I have had car finance with these guys for 4 years even changed my car with ease cannot recommend enough Reviewed on: 13th August 2021

Great Customer Service

I have always received great customer service from all staff and always willing to help. Reviewed on: 13th August 2021

car finance

fast and reliable service, always helpful when ringing Reviewed on: 13th August 2021

Car finance

I've been first response few years now ,I would highly recommended them ,they are highly professional, very straight forward and very quick process , going through everything step by step explaining procedures, I would highly recommended them ,they arrange price and finance to your needs and try help you get best possible deal ,hoping to refinance with them again as due new car pleasure doing business with them thankyou Reviewed on: 12th August 2021

Very helpful and friendly

They helped me get car finance with affordable payments, I would highly recommend. Reviewed on: 11th August 2021

Great service

Never had one issue. Been a customer for a few years now and will definitely use again. Reviewed on: 11th August 2021

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