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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Quick, simple excellent customer service

5
The whole process off car finance with first response was quick and simple. Outstanding customer service, so friendly, empathetic and helpful. I actually wouldn't go anywhere else for finance now or ever Reviewed on: 13th August 2021
Helzbelz's avatar
Helzbelz

A lifeline in a rocky sea

5
We found it hard to get finance as I had a bad credit rating. We have had nothing but friendly, professional service and treated like a real person, with real life situations, not just a credit score. Without first response help we wouldn't have a car and would be alot worse off and our lives would be so different and harder than it is right now. Thanks first response, you have our vote! Reviewed on: 13th August 2021
Emil Straun's avatar
Emil Straun

Good customer service

5
Very friendly and supportive staff Reviewed on: 13th August 2021
Lamie tinbo's avatar
Lamie tinbo

Amazing customer service

5
Amazing customer service and done a lot to help me out with my first car finance. Highly recommend them to anyone. Reviewed on: 13th August 2021
Kyle Nelson's avatar
Kyle Nelson

Amazing

5
First response finance were so understanding and helpful and agreed a repayment which was affordable. The always went that extra mile to help considering the current circumstances with the pandemic. Nothing was ever too much trouble. Highly recommended. Reviewed on: 13th August 2021
Amy Beckford's avatar
Amy Beckford

Easy friendly approach

5
Helpful. Communication good . Quick at solving any problems Reviewed on: 13th August 2021
Barbara Fulton's avatar
Barbara Fulton

Brilliant company

5
I have been a customer of first response for 4 years and I can always highly recommend them for customer service and the way that they go the extra mile in getting the car and payments that you want not like some other finance companies or dealers Staff are always friendly and helpful no matter what your queries are Reviewed on: 13th August 2021
Jackie Mc Farland's avatar
Jackie Mc Farland

100% recommend first response

5
From filling out the application to getting credit for my car was easy. Customer services was pleasant, professional and polite. Reviewed on: 13th August 2021
Jennifer Raines's avatar
Jennifer Raines

Excellent customer service

5
Had no issues at all dealing with them, friendly staff and speedy response with my application Reviewed on: 13th August 2021
Leila Kenyon's avatar
Leila Kenyon

They are brilliant

5
I’ve had 2 cars with them now they are great service Reviewed on: 13th August 2021
Mark Garrington's avatar
Mark Garrington

Review First Response Finance: Car finance now

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