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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic company

5
Twice Caroline has gotten me a fantastic deal . I have sub standard finance and she worked miracles to get me a deal . Kept me up to date with everything . Both cars I saw on a Monday and drove away on the Wednesday. . Amazing company defiantly would not use anyone else for my motoring needs . Reviewed on: 13th August 2021

Excellent service super fast payout

5
After struggling to get a car due to bad credit history I applied with first response and was phoned back the same day the guy that spoke to me was very nice and none judgemental about my credit being bad in the past .. I was accepted after a few short questions and had my car within 3 days absolutely over the moon Reviewed on: 13th August 2021

Good Customer Service

5
Easy to Deal with and very prompt. I had a car loan approved in minutes over the phone. Through no fault of First Response, I had a problem with my car and they stepped in to deal with it all. Reviewed on: 13th August 2021

Car finance

5
Excellent service all the telephone operators I dealt with were very friendly and helpful answering all my questions nothing was to much trouble Reviewed on: 13th August 2021

I got car finance.

5
I would highly recommend first finance car finance. It was quick and easy to deal with and if any problems they deal with it quickly and very professionally. Reviewed on: 13th August 2021

Great friendly staff

5
Staff handled my claim fairly and friendly Reviewed on: 13th August 2021

Car finance

5
First response have been an amazing company so far, very helpful and easy going and the website makes upgrading a vehicle very simple and pleasent. Reviewed on: 13th August 2021

Fantastic service

5
I got my car finance quickly and anyone who ive spoke to has been friendly and so helpful Reviewed on: 13th August 2021

Amazing!!!

5
I have used this compamy now for 7 years, they are outstanding! I couldnt fault them one little bit. I have had multiple cars and happy with the service and process everytime! I would recommend this ckmpany to anyone whether they have bad credit, firat time finance or just browsing they truely are the best company for car finance. Reviewed on: 13th August 2021

Just excellent

5
Best service and excellent in service Reviewed on: 13th August 2021