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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service

From the first call to collecting my car the guys at first response finance were excellent. They were that good I recommend them to 2 friends who also got cars. Reviewed on: 13th August 2021

Amazing staff

Amazing staff all round, customer service second to none, happy to help, going the extra mile to help customers, would recommend to all. Reviewed on: 13th August 2021

Excellent finance company! Defo reccommend! :)

I have been with first response for nearly a year now, and i am glad i have been. Very good company! Reviewed on: 13th August 2021

Great to deal with, real people, not algorythms.

Most hassle free finance I've been through, very helpful and understanding, well recommended. Reviewed on: 13th August 2021

2nf Time Customer

First Response Finance Customer Service were excellent to deall with. Process was all sorted in a matter of hours from getting accepted to collection of car. As a second tr customer I have only ever had good experiences with them. Reviewed on: 13th August 2021

Good company

Great response from the team. Very helpful been with them for years Reviewed on: 13th August 2021

Mint service

The service is next to none! Integrity confidence and were fantastic with me every time with my tears my anger every step ypu called me and made sure I was okay I cannot fault your service just mint. Reviewed on: 13th August 2021

Wood definitely recommend

I have been a customer off first Response car Finace since 2013 I can’t fault them they taken care of me when it comes to change my car they all ways happy to help very very friendly people always help full I have never had eney problems at all big thank you to the customer service four me the are they are a very good company thank you again Reviewed on: 13th August 2021

Excellent Service

First class service and excellent customer care Reviewed on: 13th August 2021

Always helpful

Been using this company for many years now & will continue. Reviewed on: 13th August 2021

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