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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7812 reviews)

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4.88

Based on 7,811 reviews, last reviewed 28th Jun 2026

85000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great company we've been using them since 2009 Great company we've been using them since 2009 Reviewed on: 28th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7812)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing, fast and friendly

This company helped me get the finance to be able to secure my first car. I couldn't of done it without this company. 5* service Reviewed on: 13th August 2021

Car finance

First Response is easy to apply for. The staff are helpful and payment to dealer is fast which means you get your car sooner Reviewed on: 13th August 2021

Go above and beyond

FR were brilliant from the beginning. As someone who's struggled with credit in the past they managed to secure a reasonable finance agreement for myself with a 0 deposit and this was done within 48 hours of the application going through. Also their customer service is second to none, each time I've called its been answered within two minutes and the advisors are so understanding, professional and go out their way to help. Reviewed on: 13th August 2021

Amazing

Quick and easy application, telephone call was really easy and fab customer service! Reviewed on: 13th August 2021

Very supportive

I choose first response finance for my car finance because I read so many good reviews. I actually was surprised how supportive they were when considering me for car finance. Also accommodate my payments accordingly. Rates are good also and payments are manageable. I would highly recommend this finance company. Reviewed on: 13th August 2021

outstanding paitence and understanding with the view of getting the best deal for customers

I'm on benefits. thought I had no chance of finding finance. 1st response tailored a deal that work to my finance patterns. Reviewed on: 13th August 2021

Very

Always they be in contact,they are very lovely talk with me,I recommend 100% for everyone! Reviewed on: 13th August 2021

Easiest

Everything was really easy and clear Reviewed on: 13th August 2021

They r a very helpful and friendly team

I'm really happy for wot first response finance have done for in helping me get a new car Reviewed on: 13th August 2021

Fantastic company in every way

2nd time with them, will use again, great people very friendly and helpful, couldnt be happier. Reviewed on: 13th August 2021

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